Management Analyst – Strategic Planning, Program Operations

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Coordinate and facilitate strategic planning initiatives, including the creation of pre-meeting materials, outreach to stakeholders, support for facilitation, documentation of decisions, tracking of actions, and follow-up activities essential for implementing planning outcomes.

• Aid leadership in converting strategic planning results into actionable workstreams, implementation strategies, milestones, and deliverables.

• Monitor action items, deadlines, dependencies, and priorities across various initiatives and stakeholders.

• Foster communication and collaboration among distributed teams, program leadership, and field-based stakeholders.

• Evaluate current business processes and operational workflows to uncover opportunities for enhanced efficiency, consistency, and effectiveness.

• Record processes, workflows, business rules, and operational procedures through process maps, standard operating procedures (SOPs), guidance documents, templates, and job aids.

• Formulate recommendations to optimize routine program office functions and enhance operational performance.

• Contribute to continuity-of-operations initiatives by documenting institutional knowledge, workflows, decisions, and routine operational tasks.

• Assist in managing recurring program office functions, including tracking personnel requests, staffing actions, budget submissions, communications, and other administrative workflows.

• Create and maintain tracking tools, SharePoint-based solutions, document repositories, and workflow management resources.

• Work in collaboration with technical staff and SharePoint administrators to identify automation and process improvement opportunities using Microsoft 365 tools like SharePoint, Forms, Lists, Teams, and Power Automate.

• Prepare executive summaries, status reports, briefing materials, meeting notes, and updates for leadership.

• Track implementation progress and ensure timely follow-up on assigned actions and decisions.

⛳️ Requirements

• Bachelor’s degree in business administration, public health, research administration, organizational development, management, or a related discipline.

• At least four (4) years of experience in supporting complex programs, organizational initiatives, strategic planning efforts, or business operations.

• Proven experience in coordinating activities that involve multiple stakeholders, competing priorities, and cross-functional teams.

• Experience in evaluating business processes and workflows and recommending operational improvements.

• Background in creating SOPs, process documentation, workflow diagrams, guidance materials, templates, or knowledge management resources.

• Exceptional organizational, analytical, facilitation, and problem-solving capabilities.

• Strong written and verbal communication skills, including meeting coordination, stakeholder engagement, executive-level communications, and documentation of decisions and action items.

• Proficiency in Microsoft 365 applications, including SharePoint, Teams, Excel, Word, and PowerPoint.

• Ability to work independently while managing multiple priorities in an evolving environment.

• Capability to obtain and maintain a public trust clearance.

• Legal authorization to work in the United States.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Paid time off

• Remote work options