Managed Services Resource Manager

This is a fully remote position, open to applicants in Connecticut, +8 more states.

📋 Description

• Oversee real-time monitoring of resource availability, capacity, and utilization throughout all business units.

• Actively identify trends of under- and over-utilization and propose corrective measures.

• Advocate for an 'internal first' staffing strategy.

• Clearly and diplomatically communicate resourcing decisions.

• Foster relationships with staffing vendors, contractors, and contingent workforce partners.

• Create and sustain dashboards and reports for resource utilization.

⛳️ Requirements

• Bachelor's degree or equivalent professional experience.

• Over 5 years of experience in resource management, workforce planning, or delivery operations.

• Must be a US Citizen.

• Proven experience managing resources across various functions: technical, project management, and operations.

• Data-driven approach with a background in creating utilization reports.

• Outstanding interpersonal and negotiation skills.

• Capability to manage sensitive workforce discussions with discretion and empathy.

🏝️ Benefits

• Competitive salary.

• Flexible working hours.

• Professional development budget.

• Home office setup allowance.

• Global team events.