Majors Account Director – Key Customers

This is a fully remote position, open to applicants in United States.

📋 Description

• Seek and expand current business opportunities throughout the US region

• Recognize, cultivate, and finalize opportunities with existing clients

• Discover new potential within 3–5 major existing accounts across various functions and business sectors

• Establish and uphold executive-level relationships with customers

• Design and implement strategic plans for the assigned account portfolio

• Achieve and surpass individual quarterly and annual sales targets

• Oversee the complete sales cycle, including prospecting, sales meetings, product demonstrations, proofs of concept, proposals, negotiations, and account management

• Drive sales through both outbound prospecting and inbound leads

• Comprehend and communicate the advantages of Grafana Cloud and Grafana Enterprise

• Oversee the sales pipeline within Salesforce

• Manage quote generation, order fulfillment, and daily customer inquiries

• Transition strong customer relationships to the Customer Success team

⛳️ Requirements

• Over 5 years of experience in infrastructure technology sales

• Proven track record of achieving goals in a highly competitive setting; among the top 10% of performers

• Dynamic, enthusiastic, entrepreneurial, and persistent team player

• Flexibility and proven experience in fast-paced technology environments

• Exceptional communication skills in person, online, and in writing

• Ability to build strong working relationships both in-person and virtually

• Experience with Salesforce is advantageous

• Knowledge of open-source technology is a significant plus

• Familiarity with Command of the Message and MEDD(P)ICC is preferred

🏝️ Benefits

• Restricted Stock Units (RSUs)

• 100% remote work option

• Opportunities for career advancement

• In-person onboarding experience

• 30 days of paid annual leave

• 3 paid leave days designated for Grafana Shutdown Days

• Open communication and regular company-wide updates

• Independence and support to deliver exceptional work and experiment with new ideas

• A culture characterized by empowerment, trust, and low-ego

• Accessible, engaged, and transparent leadership