Maintenance Director, Property Management

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Supervise daily maintenance operations, manage work orders, and coordinate with vendors.

• Ensure prompt completion of maintenance requests while upholding service quality standards.

• Monitor escalations and implement solutions to enhance turnaround times and resident satisfaction.

• Develop and execute scalable maintenance workflows and operational systems.

• Create standard operating procedures, service standards, and maintenance best practices.

• Guide, mentor, and support maintenance coordinators and operational staff.

• Oversee maintenance workflows, reporting, and tracking within AppFolio.

• Collaborate with vendors, contractors, and technicians to ensure service completion and compliance.

⛳️ Requirements

• A minimum of 4–5+ years of experience in property management maintenance operations.

• Strong hands-on experience with AppFolio (required).

• Demonstrated leadership experience in managing maintenance teams or departments.

• Experience in supporting larger property management portfolios or scaling maintenance operations.

• A strong systems-thinking and process improvement mindset.

• Exceptional communication, organizational, and problem-solving skills.

• Practical maintenance knowledge, including HVAC, plumbing, appliance troubleshooting, and general maintenance workflows is a significant advantage.

🏝️ Benefits

• Competitive salary based on experience

• Permanent remote work setup

• Leadership and career growth opportunities

• Supportive and operations-focused work environment