LVN Case Manager

This is a fully remote position, open to applicants in Arizona, +9 more states.

📋 Description

• Evaluate the needs of members concerning physical health, mental health, substance use disorder (SUD), oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referrals to community-based services.

• Supervise the creation of client care plans and the establishment of goals.

• Provide services in locations convenient for members, including office settings, telehealth, or field-based services.

• Link clients to necessary social services and supports.

• Advocate for clients with healthcare providers (e.g., primary care physicians, etc.).

• Apply evidence-based methods, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles.

• Perform outreach and engagement initiatives to promote connection to the ECM program and document activities in the Client Relationship Management (CRM) system.

• Assess client progress and revise SMART goals as needed.

• Facilitate mental health promotion.

• Organize transportation (e.g., ACCESS).

• Ensure all documentation, including outcome measures, is completed within the timelines specified in individual care plans.

• Keep patient health records current in the Electronic Medical Record (EMR) system and other business systems.

• Prepare monthly reports to guarantee program compliance.

• Participate in assigned training sessions.

⛳️ Requirements

• Must possess an active, unrestricted Licensed Vocational Nurse (LVN) license in California.

• A minimum of 2 years of experience as a care manager, care navigator, or community health worker serving vulnerable populations.

• Familiarity with government and community resources related to social determinants of health.

• Outstanding oral and written communication skills.

• Strong interpersonal skills are essential.

• Proficiency in general computer skills and a working knowledge of Google Workspace, MS Office, and the internet.

• Bilingual in English and Spanish is highly preferred.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Income protection benefits.

• Flexible paid time off (PTO).

• Company holidays.

• 401k plan.

• Access to additional wellness benefits.