Luxury Destination Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Serve as the main point of contact for partner travel agencies and their upscale travel clients.

• Deliver personalized, attentive, and informative service to clients.

• Utilize persuasive techniques and strong closing skills to convert leads into bookings.

• Design customized luxury travel itineraries that align with client preferences.

• Manage a high volume of leads while consistently surpassing targeted goals.

• Proactively respond to client inquiries, address complaints, and manage issues throughout the booking and travel process.

• Ensure constant availability for clients.

• Cultivate and enhance relationships with partner agencies through effective communication, regular updates, proactive follow-ups, and support.

• Foster repeat bookings through strong client relationships.

• Keep precise and detailed records of client interactions, travel preferences, and bookings in the internal CRM system.

• Stay updated on luxury travel trends, popular destinations, and industry advancements.

• Offer knowledgeable travel recommendations to clients.

⛳️ Requirements

• Must be an experienced Travel Agent with a focus on Tropics/Caribbean itineraries, possessing 3+ years of demonstrated sales success.

• A passion for the Tropics is essential.

• Basic knowledge of margins versus markups is required.

• Excellent problem-solving skills to navigate challenges and ensure client satisfaction.

• Strong relationship-based sales abilities, with a history of surpassing sales targets.

• Outstanding organizational and time-management skills to effectively handle multiple tasks and prioritize responsibilities.

• Attention to detail and the capability to provide personalized recommendations based on client preferences.

• Proficient in computer skills, including experience with CRM systems and travel reservation software.

• Ability to work independently as well as collaboratively within a team, demonstrating self-motivation and initiative.

• Must possess a professional level of English proficiency.

🏝️ Benefits

• Candidates located outside the United States will be engaged under an independent contractor agreement.

• Candidates outside the United States are responsible for managing their own social security and taxes in compliance with their home country's regulations.

• Cover Letter (Optional).

• Culture Index survey available in a preferred language.