Loss Prevention Fraud Analyst

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Oversee account activities to detect fraudulent financial transactions and violations.

• Safeguard accounts to avert financial losses.

• Collaborate with internal teams to confirm that charges are authorized.

• Partner with merchants to address customer service concerns or instances of fraud.

• Keep records and statistics related to merchant processing.

• Complete a five-week training program from 8am–4pm Monday to Friday Eastern Time.

• Adhere to the 8am–4pm Monday to Friday Eastern Time work schedule.

⛳️ Requirements

• High school diploma or equivalent qualification.

• Generally, three to five years of relevant work experience.

• Capability to interpret technical and administrative guidelines to respond to recurring inquiries and utilize them as a reference for resolving similar issues or scenarios.

• Experience in loss mitigation.

• Strong verbal and written communication skills.

• Competent in navigating computer systems using various software, including Microsoft Office applications.

• Must adhere to U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct, as well as related workplace conduct and safety regulations.

• Technical or trade school certification in business or computer science is preferred.

🏝️ Benefits

• Healthcare benefits including medical, dental, and vision.

• Basic term life insurance and optional term life insurance.

• Short-term and long-term disability coverage.

• Pregnancy disability and parental leave options.

• 401(k) plan along with an employer-funded retirement plan.

• Paid vacation ranging from two to five weeks based on salary grade and tenure.

• Up to 11 paid holidays available.

• Adoption assistance programs.

• Sick and Safe Leave accrual of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise stipulated by law.

• Incentive and recognition programs.

• Equity stock purchase opportunities.

• 401(k) contributions and pension plans.