Loss Prevention Fraud Analyst

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Oversee account activities to detect fraudulent financial transactions and violations.

• Safeguard accounts to avert potential losses.

• Collaborate with internal departments to confirm that charges are properly authorized.

• Partner with merchants to address customer service concerns or instances of fraudulent activity.

• Keep accurate records of merchant processing statistics.

• Complete a five-week training program, Monday through Friday, from 8 am to 4 pm Eastern Time.

⛳️ Requirements

• A high school diploma or equivalent is required.

• Generally, three to five years of relevant work experience is needed.

• Ability to comprehend technical and administrative instructions to respond to recurring inquiries and utilize them as guidance in resolving similar issues or situations.

• Experience in loss mitigation is preferred.

• Strong verbal and written communication skills are essential.

• Proficient in navigating computers using various software applications, including Microsoft Office.

• A technical or trade school certificate in business or computer science is advantageous.

• Must adhere to U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct, as well as related workplace conduct and safety regulations.

• Must be able to complete employment eligibility verification and necessary background checks.

🏝️ Benefits

• Healthcare coverage (medical, dental, vision).

• Basic term and optional term life insurance.

• Short-term and long-term disability benefits.

• Pregnancy disability and parental leave.

• 401(k) and employer-funded retirement plan.

• Paid vacation ranging from two to five weeks based on salary grade and tenure.

• Up to 11 paid holidays each year.

• Adoption assistance.

• Sick and Safe Leave accrual of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise mandated by law.

• Incentive and recognition programs.

• Equity stock purchase options.

• 401(k) contributions and pension plans.