Long-Term Care Sales Specialist

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Accountable for driving sales, cultivating business, and addressing customer requirements within a designated long-term care (LTC) territory.

• Oversees relationships with prescribers, pharmacists, facility decision-makers, and other members of the LTC care team to ensure appropriate patients are identified, initiated, and sustained on therapy.

• Establish and nurture robust relationships with all members of the LTC resident care team, including physicians, physician-extenders (NP/PA), consultant pharmacists, dispensing pharmacists, and nursing facility leadership/staff.

• Promote Acadia products by providing compliant clinical, disease state, and reimbursement education tailored to meet customer needs.

• Identify and resolve customer inquiries, concerns, and objections using advanced selling techniques.

• Develop a comprehensive understanding of customers, practices, and local/regional market trends; leverage this knowledge for business planning.

• Formulate and implement quarterly territory business/action plans, utilizing data to optimize reach, frequency, and impact within budget constraints.

• Provide insights on pricing, reimbursement, and LTC-specific profitability parameters; serve as a liaison between customers and Acadia for access-related inquiries.

• Collaborate with sales management, territory colleagues, and cross-functional partners (e.g., managed markets, marketing, operations, training) to meet business needs.

• Represent Acadia at conferences, exhibits, product launches, and training sessions; contribute to regional and national initiatives.

• Mentor and train new or junior Sales Specialists; share field insights and engage in cross-functional projects.

• Ensure compliance with all regulatory requirements, company policies, and LTC regulations affecting medication use and resident care.

⛳️ Requirements

• A bachelor's degree is required, preferably with a focus on life sciences.

• For the Sales Specialist position, a minimum of 3 years of sales experience is needed, including at least 1 year in pharmaceutical or related healthcare sales, with a preference for neuroscience experience.

• To qualify for the Sr. Specialist level, a minimum of 8 years of healthcare sales experience is required, including at least 2 years in complex or account-based selling environments.

• For the Executive level, a minimum of 12 years of healthcare sales experience is necessary, with at least 3 years in complex or account-based selling environments.

• Demonstrated leadership, mentorship, and role-model capabilities at a regional level.

• Strong business acumen, organizational skills, and self-motivation with a business ownership mindset.

• Must reside within the territory (or within 30 miles of its border) and, if necessary, be located within reasonable proximity to a major airport.

• A valid driver’s license with an acceptable driving record is required; must be able to drive a company vehicle daily and travel independently by air. Travel may be up to 80%, including overnight stays and occasional after-hours work.

• Must fulfill vaccination and facility access requirements for customer visits and event participation.

🏝️ Benefits

• Competitive base salary, bonuses, new hire and ongoing equity packages.

• Medical, dental, and vision insurance.

• Employer-paid life, disability, business travel, and EAP coverage.

• 401(k) Plan with a fully vested company match of 1:1 up to 5%.

• Employee Stock Purchase Plan with a 2-year purchase price lock-in.

• 15+ vacation days.

• 13-15 paid holidays, including office closure between December 24th and January 1st.

• 10 days of paid sick leave.

• Paid parental leave benefit.

• Tuition assistance.