Logistics Incident Analyst

This is a fully remote position, open to applicants in New York.

📋 Description

• Oversee incidents within clients’ supply chains on a global scale

• Conduct data entry tasks

• Communicate with transportation carriers via email and phone for follow-ups

• Reach out to clients through email and phone for follow-ups

• Collect and organize documentation related to incidents under examination

• Condense information to present essential facts clearly

• Examine open incidents and implement corrective action plans to facilitate resolution

• Analyze and identify trends in clients’ markets

• Engage in and lead discussions during conference calls

⛳️ Requirements

• Proficiency in Excel

• Familiarity with or capability to swiftly learn Microsoft SharePoint

• An associate degree or relevant work experience

• Exceptional attention to detail

• Strong interpersonal abilities

• Effective communication skills via email and phone

• Ability to persuade others

• Competence in prioritizing tasks

• Capability to work effectively independently as well as in a team environment

🏝️ Benefits

• Opportunities for professional growth

• Commitment to Equal Opportunity employment

• Access to training programs

• Assurance of nondiscrimination in personnel practices

• No fees for candidates regarding training or equipment