Logistics Coordinator, Spanish and English

This is a fully remote position, open to applicants in Argentina, +5 more countries.

📋 Description

• Monitor shipments and deliver timely updates on pickup, transit, and delivery status.

• Evaluate carriers and collaborate with drivers to ensure seamless shipment operations.

• Maintain precise records in the TMS, as well as shipment documents and proof of delivery (PODs).

• Proactively address delays, carrier challenges, and delivery exceptions.

• Oversee customer communications and assist with weekend operations.

• Create competitive freight quotes and analyze market rates using DAT and Truckstop.

• Identify qualified U.S. carriers and negotiate favorable rates.

• Manage load coverage, adjustments in carriers, and freight pricing.

• Cultivate knowledge of profit margins and specialized freight categories.

• Handle existing customer accounts from quoting to final delivery as responsibilities grow.

• Foster robust relationships with customers and carriers.

• Increase shipment volume, keep account records updated, and promote customer retention.

⛳️ Requirements

• Proficient in both professional English and Spanish, written and spoken.

• Exceptional verbal communication skills and confidence in phone conversations.

• Strong organizational abilities and meticulous attention to detail.

• Capability to manage multiple shipments, priorities, and deadlines concurrently.

• Excellent problem-solving skills and a proactive mindset towards challenges.

• Comfortable with communication and negotiations with freight carriers.

• Ability to work independently in a dynamic remote environment.

• Strong sense of accountability, dependability, and eagerness to learn.

• Interest in advancing to a customer-facing Account Manager position.

• Preferred: 1–2 years of experience in freight brokerage, logistics coordination, dispatching, carrier sales, or transportation operations.

• Preferred: Experience with U.S. freight carriers and transportation networks.

• Preferred: Familiarity with DAT, Truckstop, or comparable freight load boards.

• Preferred: Experience utilizing Transportation Management Systems (TMS), especially Tai Software.

• Preferred: Acquaintance with 3CX or similar business phone systems.

• Preferred: Knowledge of Dry Van, Reefer, Flatbed, Produce, Oversize, or specialized freight transportation.

🏝️ Benefits

• Competitive base salary, aligned with skillset and experience.

• Structured pathway towards an Account Manager role, potentially within 3–6 months.

• Fully remote position.

• Become a vital part of an established U.S. logistics company.

• Build a career in freight brokerage and transportation account management.