Logistics Coordinator – Shipping

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee international purchase orders from initiation through to delivery and invoicing.

• Manage drop ship processes from supplier order placement to customer invoicing.

• Collaborate with suppliers and freight forwarders to guarantee timely dispatch and delivery of inventory.

• Prepare, review, and coordinate shipping and customs documentation to prevent delays in **Australia**, **New Zealand**, **Canada**, and the **United States**.

• Provide consistent updates to management regarding order progress, shipping delays, and inventory shortages.

• Work closely with international offices to monitor order status and delivery schedules.

• Maintain and update ERP systems with changes to purchase orders, shipment milestones, and delivery information promptly.

• Track shipment progress across various markets and assist in resolving issues arising from delays or discrepancies.

• Proactively identify and escalate risks in the supply chain, documentation gaps, and service-related issues.

• Contribute to ongoing improvements in shipping, logistics coordination, and system accuracy.

• Perform other duties as required at the position level.

⛳️ Requirements

• Bachelor’s degree in Commerce, Supply Chain, International Business, or a related field.

• Over 7 years of experience in **international logistics**, shipping, or imports/exports coordination.

• Proven hands-on experience in direct imports/exports coordination within a product-centric or trading environment.

• Extensive knowledge of **shipping documentation**, **freight coordination**, and **customs regulations**.

• Experience in liaising with suppliers and freight forwarders across various countries and time zones.

• Familiarity with **multi-currency ERP systems**.

• Exceptional attention to detail with a high degree of accuracy in documentation and data entry.

• Ability to efficiently manage multiple shipments, deadlines, and competing priorities.

• Proactive problem-solving abilities with a knack for identifying and resolving shipping issues early on.

• Strong written and verbal communication skills in English.

• Experience in FMCG, distribution, or product-based environments is a plus.

• Capability to work independently in an offshore support role while delivering a high level of service and responsiveness.

🏝️ Benefits

• Permanent work-from-home arrangement

• Monday–Friday: 8:00 AM – 5:00 PM PHT (*adjustments will be made for daylight saving time*)

• HMO with coverage for 2 dependents and medical reimbursements

• Government-mandated benefits

• Opportunities to collaborate with leading companies in Australia and beyond

• Training programs aimed at career development

• Engaging company outings, team activities, and wellness sessions

• Supportive and inclusive workplace culture

• Dedicated managers focused on your professional growth and success