Logistics Coordinator

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Arrange collections and deliveries with both UK and international carriers.

• Monitor shipments and proactively inform customers about any delays.

• Prepare shipping documents, including customs paperwork when necessary.

• Address delivery issues, damages, and lost consignments in coordination with carriers.

• Keep accurate records within the transport management system.

• Provide weekly reports on delivery performance and carrier expenses.

• Process overnight carrier updates and resolve any undelivered shipments.

• Manage new bookings, necessary documentation, and keep customers updated.

• Collaborate with a small UK operations team and directly communicate with carriers.

⛳️ Requirements

• Minimum of two years of experience in logistics, freight, supply chain, or shipping coordination.

• Familiarity with carrier portals and transport or warehouse management systems.

• Strong verbal and written English skills for effective communication with carriers and customers.

• Proficient in Excel or Google Sheets.

• Access to a reliable computer and stable fibre or LTE internet connection.

• Availability from 09:00 to 17:00 UK time (11:00 to 19:00 SAST).

• An up-to-date CV is required.

🏝️ Benefits

• Paid leave and observance of UK public holidays.

• Long-term, stable employment instead of temporary contract work.

• Experience with international freight and customs procedures.

• Fully remote position with a UK employer.