Logistics Account Manager

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Establish and nurture robust relationships with clients through consistent communication to address both daily and long-term requirements.

• Manage client expectations while delivering outstanding customer service.

• Collaborate with the Implementation team on successful initiatives to ensure the accuracy of our pricing program.

• Engage in rate matrix evaluations to maintain the profitability and competitiveness of key accounts.

• Take part in rate calculations, prepare reports, and deliver customer presentations for all substantial bids.

• Ensure commitments to customers are fulfilled by coordinating with internal teams and executing operational tasks as necessary.

• Identify, cultivate, and strengthen new business relationships within the target market.

• Work alongside the Customer Service Manager to deliver optimal transportation service solutions.

• Maintain a comprehensive database of clients, prospects, partners, and vendors.

• Keep track of market trends, product innovations, and competitor offerings, prices, and sales strategies.

• Execute administrative responsibilities, including preparing sales budgets and reports, maintaining sales records, and filing expense account reports.

• Consult with clients to troubleshoot issues and provide ongoing support.

• Organize meetings with prospects, sales, and current customers, collaborating closely with the VP of Sales/Customer Service.

⛳️ Requirements

• Proven track record with a strong emphasis on account management, setting appointments, presenting to customers, pricing, proposals, and successfully closing deals.

• A minimum of 2 years of experience in sales and account management within the transportation and logistics sector is preferred.

• A recent degree from a college or university in Marketing or a related business field is required.

• Previous experience in an analyst role or pricing function is considered a valuable asset.

• Ability to grasp business processing requirements through technology and devise creative solutions for implementation.

• Experience in B2B sales involving complex transactions is a plus.

• Strong knowledge and comprehension of the sales planning process.

• Excellent verbal, written, and presentation skills, along with strong interpersonal and customer relationship abilities.

• Proven negotiation skills with a successful track record in closing deals.

• Capability to work independently with minimal supervision while also thriving in a team setting.

🏝️ Benefits

• Competitive Salary

• Remote modality compensation

• Career Growth