Account Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee the non-clinical services associated with the InfuSystem Outpatient Ambulatory Pump Program.

• Guide facility personnel to enhance workflow concerning patient information, ambulatory infusion pump inventory, and supply inventory within the designated area.

• Serve as the primary contact and escalate clinical matters through the internal process as necessary.

• Advocate for New Product Initiatives within the assigned active accounts.

• Travel within the designated territory.

• Work collaboratively with colleagues to meet monthly shared sales and process objectives.

• Deliver exceptional service to clients by managing the deployed pump fleet at each facility.

• Identify and resolve patient information issues for customers.

• Monitor the usage of supplies and other consumables at relevant accounts.

• Maintain daily communication with team members.

• Address customer complaints and develop solutions.

• Generate and submit reports as required by the InfuSystem Management team.

⛳️ Requirements

• Bachelor’s degree (B.A.) in Nursing from an accredited four-year college or university; or one to two years of related experience and/or training; or a combination of education and experience that is equivalent.

• 4+ years of experience in Account Management (preferred).

• Proficient in Microsoft Office products, particularly Excel.

• Experience with CRM systems is preferred.

• Excellent telephone and email communication skills.

• Professional, organized, and detail-oriented.

• Ability to manage multiple tasks simultaneously.

• Capability to write routine reports and correspondence.

• Current valid driver’s license.

• Reliable automobile and insurance.

🏝️ Benefits

• Medical, Dental, Vision.

• Health Savings Account (HSA).

• Healthcare and Dependent Care Flexible Spending Accounts (FSA).

• Dental and Vision premiums covered by InfuSystem.

• 401(k) with a specified Company Match.

• Life Insurance, Short-Term Disability (STD) & Long-Term Disability (LTD).

• Employee Stock Purchase Program.

• Tuition Assistance.

• Generous Paid Time Off plan.

• Paid Parental Leave.

• Employee Assistance Program.

• Competitive Pay.

• Direct Deposit.

• Employee Referral Bonus.