Account Manager – Marketing and Growth

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee the client portfolio, fostering close and strategic relationships;

• Facilitate onboarding, follow-up, and planning sessions;

• Comprehend each client's objectives and coordinate strategies with the internal team;

• Track performance metrics and present results in a consultative fashion;

• Discover opportunities for client retention, contract expansion, and innovative solutions;

• Serve as the liaison between clients, the operations team, and company leadership;

• Anticipate potential risks, align expectations, and guarantee an outstanding client experience;

• Document action plans, monitor requests, and promote ongoing account development.

⛳️ Requirements

• Proven experience in Account Management, Customer Success, or strategic client services within an agency;

• Familiarity with digital marketing, sales funnels, and CRM platforms;

• Proficient with tools like ClickUp, Trello, Asana, Monday.com, or Notion;

• Competent in Google Sheets or Excel;

• Strong analytical abilities for interpreting metrics and formulating action plans;

• Exceptional verbal and written communication skills;

• Capability to manage multiple accounts concurrently.

🏝️ Benefits

• Competitive salary and performance-based incentives;

• Opportunities for professional development and career advancement;

• Flexible work environment and schedules;

• Comprehensive health and wellness benefits;

• Collaborative and supportive team culture.