Account Manager, Dairy

This is a fully remote position, open to applicants in Australia.

📋 Description

• You will be responsible for overseeing the retention, renewals, and growth targets of Halter's existing revenue within the region.

• Ensure that farmers are maximizing the value they receive from Halter to meet their goals, while comprehending the impact it has on their agricultural business.

• Manage the renewal of customer agreements and enhance the revenue of current Halter clients by delivering value in every interaction to achieve on-farm objectives and performance.

• Assist in the onboarding, training, and implementation of the Halter system on customers' farms, ensuring that all pertinent farm owners, managers, and workers can effectively utilize the system.

• Actively cultivate authentic and trustworthy relationships with farmers, their teams, and families, nurturing strong connections and understanding.

• Collaborate strategically with customers to set clear business goals, timelines, priorities, and success metrics.

• Deliver prompt and effective communication and support to farmers and team members, skillfully addressing technical or operational challenges.

• Represent the Halter brand with pride, lead local discussion groups, and proactively develop robust networks within the community to enhance brand visibility and connections.

• Serve as the voice of the customer, bridging the gap with our product teams to provide essential context regarding the realities faced by our farmers and their animals.

• Collaborate closely with our product teams to offer technical and practical advice from a farmer's perspective on topics such as reproduction, pasture, and agronomy.

• Contribute to a positive team atmosphere, supporting others in their success and exemplifying Halter’s Operating Principles.

⛳️ Requirements

• 3-5 years of experience in relationship management or account management roles.

• Background in dairy farming or the agriculture sector, with a strong passion for aiding farmers in achieving success.

• Robust business acumen.

• A positive attitude and a collaborative team player who excels at overcoming challenges.

• Ability to thrive in a dynamic, fast-paced working environment with a high level of autonomy.

• A strong desire for success and personal growth, along with a willingness to evolve alongside a world-class team.

🏝️ Benefits

• Delicious snacks and beverages are available to support your daily flow.

• Healthy body, healthy mind. We are partnered with Southern Cross Health Insurance to promote your well-being.

• We provide 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid leave for secondary caregivers, and numerous other parental benefits that support you and your family.

• Personal growth is a priority; Halter offers an annual $1000 self-development budget for anything that fuels your personal development.

• We value our time to recharge, offering wellness leave and unlimited paid annual leave.

• Importantly, we provide an inclusive and attractive compensation package comprising salary, benefits, and an employee stock ownership plan.