Localization Quality Coordinator

This is a fully remote position, open to applicants in India.

📋 Description

• Lead intricate quality analyses, program management, and process enhancement.

• Take ownership of client reporting for designated projects.

• Guide junior staff while sharing accountability with Project Managers.

• Develop and sustain quality dashboards that reflect throughput, accuracy, error mix, and trends.

• Conduct sampling and guideline adherence evaluations; log defects based on categorization and severity.

• Monitor corrective actions until resolution, verify re-tests, and document results.

• Organize training sessions and refreshers, including tracking attendance and quick assessments.

• Keep guidelines, SOPs, and rubrics up to date and version-controlled; manage release notes.

• Prepare client-ready exports featuring tables, charts, consistent formatting, and footnotes.

• Collaborate with Project Managers and Operations to synchronize timelines and inputs for reporting and audits.

• Oversee access requests and permissions for QA tools and folders.

• Assist in vendor coordination through checklists, SLAs, and documentation requests.

• Identify minor process deficiencies and propose straightforward solutions such as templates and checklists.

⛳️ Requirements

• Proven experience in quality analysis and process optimization.

• Strong analytical skills and attention to detail.

• Excellent communication and mentoring abilities.

• Proficiency in data visualization and reporting tools.

• Ability to manage multiple projects and deadlines effectively.

• Familiarity with QA tools and best practices.

🏝️ Benefits

• Competitive salary and performance bonuses.

• Comprehensive health and wellness benefits.

• Opportunities for professional growth and development.

• Flexible work environment and work-life balance.

• Collaborative team culture and supportive leadership.