Local IT Intern

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Provide first-level technical support requests for end users.

• Assist in the preparation, configuration, and installation of new computing equipment with the corporate image.

• Engage in activities related to replacement, migration, and recovery of information from devices.

• Document the delivery and assignment of equipment in accordance with established procedures.

• Perform basic diagnostics of hardware and software failures, escalating cases when necessary.

• Offer support for the installation and configuration of corporate applications.

• Update inventory records and documentation related to IT assets.

• Assist in administrative and operational activities within the IT support area.

• Monitor tickets and incidents until resolution or appropriate escalation.

⛳️ Requirements

• Be an active student with at least one year remaining to complete a degree in Systems Engineering, Computer Science, or related fields.

• Have valid health insurance or major medical coverage.

• English proficiency at B1 level.

• Basic knowledge of hardware and computer components.

• Fundamental understanding of Windows and problem diagnosis.

• Basic knowledge of TCP/IP, DHCP, and DNS networks.

• Software installation and configuration skills.

• Basic understanding of data backup and migration.

• Basic Excel skills for inventory control.

• Commitment.

• Initiative.

• Self-learning ability.

• Teamwork.

• Assertive communication.

🏝️ Benefits

• No referral bonus.

• Part-time working schedule.

• Inclusive and discrimination-free workplace in Mexico.

• Employer prohibits requesting pregnancy or HIV tests during selection processes.