Loan Processor – Australian Mortgage, Mercury/Connective

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Assess and analyze financial documents, such as tax returns, bank statements, payslips, and company financials for full-doc, low-doc, and self-employed loan applications.

• Prepare and submit high-quality loan applications through industry-standard aggregator platforms to a diverse range of major Australian banks and non-conforming lenders.

• Oversee the entire loan lifecycle, from initial data entry and verification to pre-approval, formal approval, and final settlement.

• Communicate professionally with lenders, credit assessors, valuation firms, and solicitors to address policy inquiries, accelerate processing times, and meet outstanding conditions.

• Perform preliminary credit assessments and accurate borrowing capacity calculations in strict compliance with current Australian credit policies and responsible lending guidelines.

• Keep meticulous records and provide clear, proactive tracking updates to ensure the mortgage broker remains informed at every stage of the application process.

• Identify potential risks or strong mitigants in complex financial profiles (such as debt consolidation or non-conforming loans) to enhance the likelihood of approval.

⛳️ Requirements

• Experience: A minimum of 2+ years of dedicated Loan Processing experience specifically within the Australian mortgage broking sector.

• Industry Tooling: Proven experience working with Australian broker aggregator platforms (preferably Connective or similar software).

• Education: Degree qualified (Bachelor’s degree in Finance, Accounting, Business, or a related field).

• Communication: Exceptional verbal and written English communication skills, with the ability to articulate complex financial details clearly.

• PREFERRED SKILLS (nice to have): In-depth familiarity with the specific credit matrices of Australian tier-1 banks, tier-2 lenders, and specialist/non-conforming lenders.

🏝️ Benefits

• Opportunity to work in a dynamic and supportive team environment.

• Competitive salary and performance-based incentives.

• Professional development opportunities and ongoing training.

• Access to industry-leading tools and resources.

• Flexible work arrangements to promote work-life balance.