Loan Processing Representative

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Facilitate the onboarding of new loan files while ensuring the accuracy of loan data.

• Evaluate loan files for completeness, precision, qualification, and any additional documentation requirements.

• Inspect new loan files for overall completeness, accuracy, and qualification criteria.

• Provide guidance to potential borrowers regarding product specifications, pricing, policies, and guidelines.

• Oversee a pipeline of loan applications from the initial application stage through to closing.

• Act as the main point of contact for borrowers, loan originators, underwriters, attorneys, vendors, and various stakeholders.

• Maintain communication with loan origination, underwriting personnel, and external stakeholders.

• Accurately complete initial disclosures.

• Stay informed about FHLMC and conventional loan regulations, federal and state laws, and Bank policies.

• Request necessary documentation, such as appraisals, verifications, and tax transcripts.

• Follow established procedures, and suggest and assist in updating these procedures as needed.

• Review HMDA and Mavent reports for accuracy and implement changes as required.

• Coordinate closings and prepare closing packages for consumer loans.

• Ensure that all conditions are satisfied and that loans adhere to regulatory guidelines prior to closing.

• Perform additional related tasks as assigned.

⛳️ Requirements

• Associate's degree (A.A.) or equivalent from a two-year college or technical school; OR six months to one year of relevant experience and/or training; OR a suitable combination of education and experience.

• Exceptional organizational abilities and meticulous attention to detail.

• Strong analytical and problem-solving capabilities.

• Outstanding verbal and written communication skills.

• A commitment to discretion and safeguarding the financial privacy of clients, business partners, and the employer.

• Must obtain registration with the National Mortgage Licensing System (NMLS) within a timeframe determined by the decision-maker.

• Must successfully complete the NMLS registration process, which includes criminal background and credit checks.

• Must adhere to all NMLS licensing regulations and rules.

• Proficiency in Microsoft Office, Word, and Excel.

• Must reside within the same time zone and within a two-hour commuting radius of Holyoke, Massachusetts.

• Capability to sit, use hands for sorting, writing, and typing; listen and speak; frequently reach, walk, stoop, and crouch; and occasionally stand, lift, bend, drive, and travel.

🏝️ Benefits

• Excellent compensation package.

• Flexible workplace arrangements.

• Competitive benefits package.

• A welcoming and inclusive work environment.