Loan Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate loan applications, gather necessary documents, and secure third-party reports

• Reach out to customers and third parties via phone, email, and text to collect documents and information

• Offer proactive updates on application status and respond to customer inquiries regarding required documents

• Act as the primary point of contact for customers during the processing and underwriting stages

• Analyze documents against credit policy to prepare loans for underwriting decisions

• Achieve and surpass daily and monthly targets for application reviews while maintaining high-quality standards

• Identify obstacles and issues related to credit policy alignment

• Partner with sales and operations teams to find effective solutions

• Collaborate across departments to achieve processing and funding objectives

• Participate in projects related to system, procedure, and credit policy testing, providing support as a power user, along with training, mentoring, data analysis, and reporting

• Attend team meetings and offer consistent feedback

⛳️ Requirements

• Preferred Associate’s or Bachelor’s degree or equivalent experience in business or a related field

• 1–2 years of proven professional experience as a Loan Analyst/Processor and/or 2–3 years in the mortgage lending industry

• Demonstrated self-starter with a strong desire to learn and advance

• Proficient in computer skills, including Microsoft Word, Excel, and Google Suite

• Capable of defining problems, gathering data, establishing facts, and drawing valid conclusions

• Skilled in applying technology to address business challenges

• Excellent verbal and written communication abilities

• Committed to delivering an outstanding customer experience for borrowers and business partners

• Willingness to give and receive constructive feedback

• Comfortable voicing opinions and asking questions

• Capable of adhering to a proven process

• Adaptable to work in a fast-paced, dynamic environment

🏝️ Benefits

• Medical, Dental, and Vision Insurance: free employee-only coverage; significantly discounted premiums for dependents

• Health Savings Account (HSA) with annual employer contributions of $1,000 for individual coverage and $2,000 for dependents

• Short-term and long-term disability insurance

• Group life and AD&D insurance with coverage at 1x annual salary

• Flexible remote work policy

• One-time remote office setup reimbursement of up to $500

• Monthly stipend of $85 for internet and phone expenses

• Flexible Time Off with no strict limits, subject to manager approval

• Up to 8 weeks of paid medical or caregiver leave

• 12 weeks of paid maternity/paternity leave

• Short-term disability leave for birthing mothers

• 401(k) plan with Fidelity

• 100% company match on contributions up to 3% of compensation or $8,000, whichever is less

• Immediate vesting of employer contributions

• Occasional in-person gatherings for key meetings, training, and team building