Lifecycle Specialist, Employee Relations and Transitions

This is a fully remote position, open to applicants in Asia.

📋 Description

• Oversee and address the complete range of employee exits across various international jurisdictions, ensuring an exceptional offboarding experience for Remote's clients and their employees.

• Offer expert advice and manage client inquiries on diverse HR matters, including but not limited to termination, resignation, transfer procedures, employment contracts, and redundancy processes, while ensuring adherence to legal standards and best practices.

• Lead and conduct meetings with clients and external employees, encompassing workforce reduction consultations, administrative hearings, negotiations regarding separations and settlements, providing guidance on terminations, and communicating termination outcomes.

• Negotiate and influence favorable results in intricate terminations, balancing the interests of multiple stakeholders.

• Coordinate with various internal and external stakeholders to ensure compliance in offboarding procedures and audits, including payroll, legal counsel, government agencies, and trade unions.

• Create, customize, and manage all termination and supplementary documentation with precision and attention to detail, ensuring employee records are maintained in strict accordance with privacy and confidentiality laws.

• Manage offboarding processes on Remote's internal HRIS platform, collaborating with various internal departments, such as Customer Success, Legal, Payroll, Benefits, and Time and Attendance, to ensure all aspects of the employee exit are handled accurately and efficiently.

• Serve as the subject-matter expert, addressing internal and external inquiries regarding all offboarding issues in conjunction with Lifecycle's internal teams.

• Guide clients through Remote's Employee Relations resources and guides, aiding them in understanding relevant policies and procedures.

• Conduct initial assessments of workplace concerns, recognizing key facts and relevant local regulations.

• Collaborate with internal and external parties to ensure proper management of employee relations issues.

• Assist clients in grasping progressive disciplinary methods and documentation needs.

• Track ongoing employee relations cases, ensuring prompt follow-up and coordination with the appropriate stakeholders.

• Proactively identify opportunities for process enhancements, automation, product development, and overall customer and employee satisfaction throughout the offboarding and employee relations processes.

⛳️ Requirements

• Experience as an HR Advisor or HR Business Partner, with general HR competencies and exposure throughout the employee lifecycle.

• Proven track record with a solid background in managing both voluntary and involuntary exits (terminations) with care, sensitivity, and legal compliance; providing comprehensive HR support and guidance on employment laws and regulations across various jurisdictions.

• Capability to interpret and apply industrial instruments, analyze complex HR challenges, conduct research, provide actionable solutions, and effectively communicate recommendations to clients and internal stakeholders in ambiguous and unfamiliar settings.

• Basic knowledge of employee relations principles, progressive disciplinary methods, and fundamentals of workplace investigations.

• Exceptional communication, influencing, conflict management, and negotiation abilities, with the capacity to lead challenging discussions towards a positive resolution, even when parties have conflicting interests, while maintaining professionalism and strict confidentiality.

• Advanced proficiency in written and spoken English, with knowledge of additional languages viewed favorably.

• Eagerness and capability to innovate and refine processes, consistently identifying and implementing automation opportunities and advocating for best practices.

• Strong operational efficiency, with an understanding of the significance of meticulous record-keeping and data integrity.

• Tech-savvy, with the ability to collaborate effectively across various tools asynchronously and adapt to new and evolving systems.

• Competence to work independently and cohesively within an international team in a fast-paced, asynchronous remote environment with multiple priorities. Willingness to work flexible hours as necessary.

• Proactive and self-driven with a robust sense of ownership and accountability.

🏝️ Benefits

• Work from anywhere

• Flexible paid time off

• Flexible working hours (we operate asynchronously)

• 16 weeks of paid parental leave

• Mental health support services

• Stock options

• Learning budget

• Home office budget & IT equipment

• Budget for local in-person social events or co-working spaces