Lien Resolution Associate

This is a fully remote position, open to applicants in Bolivia.

📋 Description

• Negotiate medical provider balances and hospital liens under the supervision of attorneys and in accordance with firm protocols.

• Review medical invoices, confirm outstanding amounts, and gather necessary documentation.

• Submit requests for reductions and follow up with providers on the status.

• Ensure written confirmation of negotiated agreements is secured.

• Keep precise records of balances, negotiations, agreements, and case statuses using legal case management software.

• Work alongside attorneys and closing staff to address outstanding items and prepare files for settlement distribution.

• Manage a high-volume caseload of reductions independently, from balance verification to the coordination of written agreements and closings.

• Achieve performance metrics related to negotiated reductions, turnaround times, productivity, and accuracy.

• Refer any legal inquiries and disputed liens requiring analysis to the designated attorney.

• Provide clear updates on case developments and negotiation statuses to relevant stakeholders.

⛳️ Requirements

• A minimum of 2 years of recent, practical experience in plaintiff personal injury lien reduction or medical bill negotiation within a U.S. law firm.

• Demonstrated experience negotiating with hospitals, medical providers, and collection agencies.

• Capability to independently handle a high-volume caseload of reductions from balance verification through to written agreements and closing coordination.

• Bilingual proficiency in English and Spanish with strong verbal and written communication skills in both languages.

• Proficient in legal case management software, with Litify experience preferred.

• Ability to work autonomously in a remote setting.

• Exceptional organizational and time management abilities.

• Strong analytical and problem-solving skills, with a keen attention to detail.

• Reliable internet access, personal computer, and a quiet, professional workspace.

• Capacity to collaborate effectively with attorneys, staff, and external providers while upholding professional boundaries.

• Resilient and goal-oriented approach.

• Employment is contingent upon verification of identity and authorization to work in the United States.

• Completion of Form I-9 and provision of acceptable employment authorization documentation is required.

🏝️ Benefits

• Remote position.

• Opportunity for career advancement in litigation.

• Collaborative, innovative, and accountable workplace culture.

• Opportunities for professional growth and development.

• Equal opportunity employer.