Licensed Nurse Care Manager, Adult

This is a fully remote position, open to applicants in California.

📋 Description

• Provide well-coordinated, patient-focused virtual Care Management via telephone or video that enhances members' health outcomes.

• Collaborate with members and our varied care team to develop significant care plans that help members reach their goals.

• Assist members in navigating intricate medical conditions, treatment options, benefits, and the overall healthcare system.

• Work alongside the members' local providers to ensure seamless care coordination.

• Deliver compassionate, ongoing follow-up care, fostering supportive relationships.

• Offer assistance during acute healthcare incidents, such as hospital admissions and rehabilitation stays, delivering coordinated Case Management to aid the member and their family.

• Organize essential resources that comprehensively address members' issues, whether they are clinical or social.

⛳️ Requirements

• **Bachelor of Science in Nursing (BSN).**

• A minimum of 5 years of nursing experience.

• At least 2 years of experience in care management.

• **Must reside and be based in California.**

• **Active California Nursing License.**

• Willingness to obtain (and maintain) licensure in multiple states.

• Work hours from 9 AM to 6 PM PST.

• Comfort in discussing various medical conditions and experience with diverse age groups.

• Spanish speaking is a plus.

• Experience in remote work and strong proficiency in using various computer and medical record systems.

• Display empathy, as our work involves assisting patients and their families during difficult times. You need to reassure patients that help is available.

• We are a rapidly growing company, and our team is expected to meet volume targets without compromising quality.

• Adhere strictly to security and HIPAA regulations to safeguard our patients' medical information.

• Maintain a pleasant demeanor, be responsive, and show willingness to collaborate and learn from the team.

• A significant amount of time will be spent communicating with patients and families, as well as with colleagues. Thus, the ability to gather clinical histories, respond to questions at a patient level, and summarize findings effectively is essential.

• Proficient in documenting medical information in clear, patient-centered language.

🏝️ Benefits

• Remote-first culture.

• 401(k) savings plan through Fidelity.

• Comprehensive medical, vision, and dental coverage with multiple medical plan options (including disability insurance).

• Full range of Included Health telemedicine services (e.g., behavioral health, urgent care, etc.) and healthcare navigation products offered at no cost for employees and their dependents.

• Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO").

• 12 weeks of 100% Paid Parental Leave.

• Family Building Benefit that includes fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance.

• Compassionate Leave (paid leave for employees who undergo a failed pregnancy, surrogacy, adoption, or fertility treatment).

• 11 Paid Holidays plus one Floating Paid Holiday.

• Work-From-Home reimbursement to facilitate team collaboration and effective home office operations.

• 24 hours of Paid Volunteer Time Off ("VTO") per year to volunteer with charitable organizations.