Licensed Loan Officer, Direct Lending Sales – REFI Team

This is a fully remote position, open to applicants in Arizona, +2 more states.

📋 Description

• Inbound and outbound leads are provided by the company from our established portfolio of clients.

• Process finished mortgage applications for qualified clients.

• Communicate and set appropriate expectations with clients from the onset of the transaction.

• Assess clients for new mortgage loans utilizing automated underwriting systems (DU/LP).

• Present mortgage options to customers in a single call to encourage them to choose Onity Mortgage as their preferred lender.

• Gather essential information and documents from clients to initiate processing.

• Send all necessary paperwork to clients and deliver exceptional customer service.

• Comply with all regulatory mortgage compliance guidelines.

• Collaborate with internal operations to consistently produce clean files and successfully finalize transactions.

• Enter transactions into PHH Mortgage’s lead management system.

• Communicate effectively with all parties involved in the transaction.

• Provide outstanding customer service to all borrowers.

• Organize workday to ensure a balance between handling inbound leads and following up with the current sales pipeline to consistently achieve minimum performance standards.

• Attend all required training sessions, sales meetings, and orientations.

• Enhance knowledge of the mortgage industry by completing all internal training promptly.

• Capability to use multiple software applications simultaneously.

• Type at a speed exceeding 40 words per minute.

⛳️ Requirements

• High School Diploma, GED, or equivalent military experience.

• Must reside within 75 miles of one of our Onity locations, with Dallas, West Palm Beach, Mount Laurel, and Arizona being preferred.

• A minimum of 2 years of Loan Officer experience in a call center, phone sales, or consultative sales environment is preferred.

• Ability to obtain industry-required licensing and continue education (company-sponsored) across multiple states.

• Must maintain all federal and state licensing requirements annually.

• This includes annual background and credit checks.

• Customer service-oriented; responsive to client concerns and issues.

• Capability to communicate effectively with others in a professional manner.

• Proficient in Microsoft Office applications, particularly Word, Excel, and Outlook.

• Must be available to work shifts between 8:00 am and 10:00 pm (one night per week) and rotational Saturdays (once a month).

🏝️ Benefits

• Base salary paid bi-weekly (with overtime opportunities).

• Commissions disbursed monthly.

• Quarterly incentives for high-volume producers.

• Comprehensive benefits package (health, life, dental, vision, 401k, PTO).

• Top-tier training program designed to prepare you for success.

• Call center environment with warm inbound and outbound leads!

• Joining bonus paid within the first 30 days of employment!