Licensed ACA Health Insurance Agent – KY

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Inform consumers about health insurance options available under the Affordable Care Act (ACA) Marketplace.

• Evaluate coverage requirements for individuals and families, and clarify the available plan selections.

• Describe premiums, deductibles, copays, provider networks, prescription coverage, and other features of the plans.

• Assist consumers in navigating the ACA Marketplace application and enrollment procedures.

• Deliver professional and consultative customer service during all consumer interactions.

• Keep precise records of customer information, application specifics, and enrollment documentation within company systems.

• Follow up with potential and enrolled consumers as necessary.

• Achieve sales, conversion, quality, productivity, attendance, and customer experience targets.

• Ensure adherence to CMS, Marketplace, carrier, licensing, and company regulations.

• Maintain necessary insurance licenses, certifications, carrier appointments, and Marketplace credentials.

• Engage in continuous training, coaching, performance development, and team discussions.

• Manage multiple computer systems and applications while providing customer assistance.

• Execute additional responsibilities as assigned.

⛳️ Requirements

• Valid Health or Health/Life Insurance License in good standing.

• Active National Producer Number (NPN).

• Newly licensed insurance agents are welcome to apply; prior ACA sales experience is not mandatory.

• Previous experience in ACA, health insurance, telesales, call center, or customer service is preferred.

• Ability to complete and maintain all necessary ACA Marketplace/FFM registration and training before conducting Marketplace enrollments.

• Capability to meet applicable carrier contracting and appointment criteria.

• Excellent verbal communication, listening, and customer service abilities.

• Comfortable working in a results-oriented and performance-based sales environment.

• Must be coachable, reliable, professional, and eager to grow within the insurance industry.

• Strong computer navigation skills with the ability to learn and operate across multiple systems.

• Ability to work independently while being an active contributor to a remote team setting.

• Consistent high-speed internet connection and a professional remote workspace.

• Capable of maintaining required licensing, certifications, and continuing education obligations.

• Willingness to work extra hours, evenings, or weekends when business needs arise, especially during peak Open Enrollment periods.

🏝️ Benefits

• Uncapped commission potential.

• Six paid holidays.

• Paid time off.

• Medical insurance with national plan options.

• Dental insurance.

• Vision insurance.

• Voluntary life and AD&D insurance.

• Plans covering accident, critical illness, and hospital indemnity.

• Employee Assistance Program.

• 401(k) plan with company match portion.

• Bereavement leave and jury duty pay.

• Continuous training, coaching, and support.