Licensed ACA Health Insurance Agent

This is a fully remote position, open to applicants in Utah.

📋 Description

• Educate consumers about health insurance options available through the Affordable Care Act (ACA) Marketplace.

• Evaluate the coverage needs of individuals and families while providing explanations of available plan choices.

• Clarify details regarding premiums, deductibles, copays, provider networks, prescription coverage, and other plan attributes.

• Assist consumers throughout the ACA Marketplace application and enrollment journey.

• Deliver professional and consultative customer service.

• Keep accurate records of customer information, application specifics, and enrollment documentation.

• Follow up with both prospective and enrolled consumers.

• Meet objectives related to sales, conversion rates, quality, productivity, attendance, and customer experience.

• Ensure adherence to CMS, Marketplace, carrier, licensing, and company regulations.

• Maintain necessary insurance licenses, certifications, carrier appointments, and Marketplace credentials.

• Engage in continuous training, coaching, performance development, and team meetings.

• Navigate various computer systems and applications while assisting clients.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• Active Health or Health/Life Insurance License in good standing.

• Active National Producer Number (NPN).

• Previous experience in ACA, health insurance, telesales, call centers, or customer service is preferred.

• Capability to complete and retain all necessary ACA Marketplace/FFM registration and training before conducting Marketplace enrollments.

• Ability to fulfill applicable carrier contracting and appointment requirements.

• Excellent verbal communication, listening, and customer service abilities.

• Comfort in a goal-oriented and performance-driven sales setting.

• Coachable, reliable, professional, and eager to grow within the insurance sector.

• Proficient computer navigation skills and the ability to learn and operate within multiple systems.

• Ability to work autonomously while contributing to a remote team environment.

• Reliable high-speed internet connection and a suitable professional remote workspace.

• Capacity to maintain necessary licensing, certifications, and continuing education requirements.

• Willingness to work additional hours, including evenings or weekends, as business demands require, especially during peak Open Enrollment periods.

🏝️ Benefits

• Paid Holidays (6).

• Paid Time Off.

• Medical Insurance with National Plan Options.

• Dental Insurance.

• Vision Insurance.

• Voluntary Life and AD&D Insurance.

• Plans that include Accident, Critical Illness, and Hospital Indemnity coverage.

• Employee Assistance Program.

• 401(k) with a matching contribution.

• Bereavement Leave & Jury Duty Pay.

• Uncapped Commission opportunities.

• Continuous training, coaching, and support.