Licensed ACA Health Insurance Agent

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Educate consumers about the health insurance options available through the Affordable Care Act (ACA) Marketplace.

• Evaluate the coverage needs of individuals and families while outlining the various plan options.

• Clarify the details of premiums, deductibles, copays, provider networks, prescription coverage, and other plan features.

• Assist consumers throughout the ACA Marketplace application and enrollment process.

• Deliver professional and consultative customer service.

• Keep accurate records of customer information, application details, and enrollment documentation.

• Follow up with both prospective and enrolled consumers.

• Achieve sales, conversion, quality, productivity, attendance, and customer experience goals.

• Ensure compliance with CMS, Marketplace, carrier, licensing, and company standards.

• Maintain necessary insurance licenses, certifications, carrier appointments, and Marketplace credentials.

• Engage in ongoing training, coaching, performance development, and team meetings.

• Navigate several computer systems and applications while assisting customers.

• Carry out additional duties as assigned.

⛳️ Requirements

• Active Health or Health/Life Insurance License in good standing.

• Active National Producer Number (NPN).

• Newly licensed insurance agents are welcome to apply; prior ACA sales experience is not a prerequisite.

• Previous experience in ACA, health insurance, telesales, call centers, or customer service is preferred.

• Ability to complete and maintain all required ACA Marketplace/FFM registration and training before conducting Marketplace enrollments.

• Capability to meet all applicable carrier contracting and appointment requirements.

• Excellent verbal communication, listening, and customer service abilities.

• Comfortable in a goal-oriented and performance-focused sales environment.

• Coachable, reliable, professional, and eager to grow within the insurance industry.

• Strong computer navigation skills with the capacity to learn and operate within multiple systems.

• Ability to work independently while also contributing to a remote team environment.

• Access to a reliable high-speed internet connection and a professional remote workspace.

• Ability to maintain required licensing, certifications, and continuing education obligations.

• Willingness to work additional hours, evenings, or weekends as business needs arise, especially during peak Open Enrollment periods.

🏝️ Benefits

• Paid Holidays (6).

• Paid Time Off.

• Medical Insurance with National Plan Options.

• Dental Insurance.

• Vision Insurance.

• Voluntary Life and AD&D coverage.

• Plans including Accident, Critical Illness, and Hospital Indemnity.

• Employee Assistance Program.

• 401(k) plan with a portion of Company Match.

• Bereavement Leave and Jury Duty Pay.

• Uncapped Commission opportunities.

• Ongoing training, coaching, and support.

• Full-time, W-2 employment.