Legal Support Specialist – Scheduling, Outreach

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Oversee and assign attorneys for a high volume of daily hearings.

• Handle scheduling adjustments, cancellations, and urgent coverage needs.

• Verify assignments to guarantee complete and accurate coverage.

• Engage with attorneys and clients to ensure a smooth service experience.

• Make outbound calls to arrange hearings and address client requirements.

• Monitor metrics, maintain scheduling records, and assist with reporting.

• Collaborate with internal teams to enhance processes and execution.

⛳️ Requirements

• Excellent communication skills and assurance when speaking on the phone.

• Highly organized with the capability to manage multiple tasks in a dynamic environment.

• Solution-oriented with robust problem-solving abilities.

• Comfortable working towards objectives and performance benchmarks.

• Tech-savvy with a quick aptitude for learning new systems.

🏝️ Benefits

• Health, Dental, and Vision insurance.

• 401(k) plan with company matching contributions.

• Paid time off.

• 7 paid company holidays.

• 4 floating holidays each year.

• Life Insurance and Accidental Death & Dismemberment (AD&D) Insurance.

• Long Term Disability coverage.

• Health Care Reimbursement Flexible Spending Account.

• Dependent Care Flexible Spending Account.

• Employee Assistance Program (EAP).

• Pet Insurance.