Legal Operations Associate

This is a fully remote position, open to applicants in United States.

📋 Description

• Design and oversee workflows, policies, and processes for the legal team to enhance operational efficiency.

• Implement and manage legal technology solutions, such as CLM, eBilling, and matter management systems.

• Drive the legal department’s KPIs, reporting, and dashboards to evaluate performance and value.

• Assist in the rollout of Project Hopper by onboarding additional Legal teams, which includes testing modifications, documenting configurations, and training users.

• Oversee the engagement, onboarding, and billing of outside counsel and legal vendors.

• Manage the technology stack of the legal team and collaborate with IT as necessary.

• Partner with IT, Finance, Procurement, Compliance, and other key teams on operational initiatives.

• Ensure effective communication between Legal and business stakeholders.

• Convert process requirements into actionable configurations and refine workflows based on user feedback and trends in requests.

• Collaborate with CIT and the Atlassian team for platform guidance, troubleshooting, integrations, and any changes that require broader technical support.

• Maintain centralized repositories for contracts, templates, policies, and legal knowledge.

• Assist in managing the Legal’s Confluence knowledge base and support self-service and AI-assisted responses.

• Lead or assist in legal projects from planning through execution, including process improvements and change adoption.

• Identify opportunities for automation and implement solutions to minimize manual workloads.

⛳️ Requirements

• A minimum of 3 years of experience in legal operations, project management, or operational roles within a legal department or law firm.

• Experience in the tech industry and familiarity with commercial transactions is highly preferred.

• Prior experience with legal systems and technologies such as JSM, Confluence, Ironclad, Spellbook, and Brightflag is beneficial but not mandatory.

• Proven success in project management and process optimization.

• Exceptional communication, collaboration, interpersonal, and organizational abilities.

• A strong desire to learn and the capability to navigate complex and nuanced issues.

• Familiarity with contracting and procurement processes, as well as negotiating, drafting, and advising on commercial contracts is a plus, though not required.

• Understanding of knowledge management, content organization, and access controls.

• Ability to translate business requirements into system configurations, troubleshoot problems, and document changes.

• BA/BS degree from a reputable university with excellent academic credentials.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and holidays.

• Opportunities for professional development and growth.

• Flexible working hours and remote work options.