Learning Support Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in identifying training needs, developing instructional content, creating onboarding materials, and implementing leadership development programs and academic training initiatives.

• Organize, facilitate, and deliver employee training sessions for both individuals and groups.

• Perform independent research on vendors, programs, policies, and industry best practices.

• Analyze research results and present actionable recommendations.

• Develop presentations, training materials, reports, meeting summaries, and documents for executive-level review.

• Monitor various initiatives, manage timelines, follow up with stakeholders, and ensure that all deliverables are achieved.

• Oversee calendars, prepare meeting agendas, document decisions, and track commitments for the Head of AI Transformation & Organizational Learning.

• Assist with employee communications, engagement activities, listening sessions, and monitoring implementation progress.

• Utilize Microsoft Office and Google Workspace while adopting AI-enabled productivity tools.

• Handle confidential information with care and escalate issues when necessary.

• Support initiatives related to learning, employee engagement, technology, healthcare operations, and organizational objectives.

⛳️ Requirements

• 3–5+ years of experience in Learning & Development, HR, organizational development, project coordination, executive support, education, or healthcare administration.

• A Bachelor’s degree is preferred, or equivalent relevant experience.

• Proficiency in English.

• Excellent written and verbal communication skills.

• Capability to manage multiple priorities with exceptional attention to detail.

• Proficient in Microsoft Office and Google Workspace.

• Familiarity with AI productivity tools is advantageous.

• Ability to manage sensitive information with discretion and escalate issues as needed.

• Capacity to work independently in a fast-paced and evolving environment.

🏝️ Benefits

• Meaningful opportunities to utilize expertise, advance careers, and contribute to organizational success.

• A collaborative and engaging workplace atmosphere.

• A culture that promotes diversity and inclusion.

• Ongoing professional development opportunities.

• Employee recognition and support initiatives.