Learning Experience Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the daily experience of cohorts for financial professionals pursuing certification tracks at Mariner Academy.

• Supervise comprehensive scheduling, attendance monitoring, and reporting for allocated cohorts.

• Ensure precise data management and reporting on assessment results and certification advancement for Track 1 advisors.

• Coordinate logistics and scheduling with both internal Mariner Academy teams and external course instructors.

• Create and oversee tailored development plans for advisors who fail to meet minimum competency thresholds.

• Facilitate monthly cohort meetings, promoting psychological safety, peer connections, and engagement.

• Collaborate with instructors to ensure training content remains current, relevant, and aligned with business objectives.

• Integrate Mariner Academy values and client-focused communication practices into cohort facilitation.

• Utilize adult learning principles to enhance virtual cohort educational experiences.

• Work collaboratively across Mariner Academy to synchronize timelines, standards, and best practices across certification tracks.

• Monitor and address at-risk advisors, coordinating appropriate remediation support.

• Ensure adherence to attendance and assessment standards required for certification progression.

• Drive continuous improvement initiatives utilizing feedback from advisors and outcome data.

⛳️ Requirements

• Bachelor’s degree or equivalent professional experience.

• Demonstrated experience in managing groups, cohorts, or teams within training, coaching, or professional development environments.

• Exceptional organizational skills, with a focus on data tracking and reporting.

• Experience in facilitating virtual training using adult learning theory techniques is preferred.

• Knowledge of evidence-based communication strategies, such as Motivational Interviewing, with a commitment to achieve MI proficiency within the first year is preferred.

• Background in finance or experience in training business or leadership professionals is preferred.

• Training and experience in Instructional Design are preferred.

• Must possess legal authorization to work in the United States.

• Must be at least 18 years of age.

🏝️ Benefits

• Eligibility for bonus and incentive programs.

• Opportunities for progressive professional growth.

• An innovative workplace environment.

• Balance between work and personal life.

• A culture of camaraderie and teamwork.

• A diverse and inclusive workplace culture.

• Opportunities for community involvement.