Leadership Operations Partner

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Monitor action items and interlock commitments among senior leadership; take initiative in following up on outstanding issues and raising any blockers.

• Oversee and manage operational rhythms, which include staff meetings, leadership syncs, and milestone check-ins.

• Facilitate organizational transitions, pulse checks, and tracking of key initiatives for supported leaders.

• Create agendas, town hall materials, and leadership communications—either independently from a brief or by synthesizing input from various stakeholders.

• Maintain active communication across collaboration platforms to foster organizational culture and engagement.

• Integrate the go-to-market and business operations domains to ensure consistent messaging and aligned narratives.

• Assist in the SOW lifecycle from initiation to execution—this includes drafting, monitoring deliverable performance, and collaborating with department leaders on SOW inputs.

• Keep track of contract milestones and proactively identify and flag risks or delays.

• Monitor open positions, onboarding milestones, and other routine organizational requirements.

• Act as a connection point between leaders and their teams to minimize friction and enhance accountability without undermining it.

⛳️ Requirements

• 5–10 years of experience in operations, program management, or a role similar to Chief of Staff.

• Experience in SaaS software companies, with a focus on large-scale initiatives and cross-functional programs.

• Strong understanding of business processes—you can quickly grasp a new domain, comprehend current complexities, and identify critical factors.

• Exceptional written and verbal communication skills; capable of producing clear, polished content for senior-level audiences.

• Comfortable navigating both go-to-market and technical/operational business functions.

• Proficient in Microsoft 365 (Outlook, Teams, Excel, PowerPoint) and collaborative/project management tools such as Slack, Jira, Confluence, and ADO.

• Assertive, organized, and focused on follow-through—you complete tasks without needing reminders.

• Able to operate effectively within a US time zone while working with distributed teams.

🏝️ Benefits

• Remote-First Flexibility: Enjoy work-life balance in a remote-first setting that allows you to work from any location.

• Innovative Culture: We foster a startup mentality, promoting creativity, agility, and growth.

• Career Development: Avahi is dedicated to your professional growth, providing mentorship and opportunities for career advancement.

• Purpose-Driven Mission: Join us in our commitment to making a difference. Avahi champions diversity, supports women in technology, and promotes sustainable practices.

• Global Collaboration: Work with a diverse, talented team, sharing insights and collaborating to develop innovative solutions that create a genuine impact.