Lead UI/UX Designer – DTC eCommerce Brand

This is a fully remote position, open to applicants in Poland.

📋 Description

• Oversee the creation of customer journeys through web interfaces, mobile applications, landing pages, checkout processes, and post-purchase interactions.

• Perform UX research and assess customer behavior to pinpoint areas of friction and potential enhancements.

• Develop user flows, wireframes, prototypes, and high-fidelity design outputs.

• Continually enhance site usability, accessibility, and overall customer satisfaction.

• Design experiences aimed at boosting engagement, conversion rates, average order value, and customer retention.

• Work in conjunction with growth and marketing teams to strategize and evaluate new landing pages, offers, and sales funnels.

• Leverage analytics, heatmaps, session recordings, and insights from A/B testing to inform design choices.

• Find the right balance between creativity and measurable business results.

• Create and sustain scalable design systems and UI component libraries.

• Maintain consistency across all digital touchpoints while enhancing the brand experience.

• Set design standards, workflows, and best practices for the team.

• Champion high-quality visual design and user experience throughout the organization.

• Collaborate with developers to ensure precise implementation of designs.

• Partner with marketers, copywriters, and eCommerce managers to initiate campaigns and enhance the website.

• Mentor and provide constructive feedback to designers and members of the creative team.

• Lead projects from conception to completion with minimal oversight.

⛳️ Requirements

• A minimum of 5 years of experience in UI/UX design, ideally within DTC eCommerce, consumer brands, or rapidly growing startups.

• A strong portfolio showcasing outstanding UX reasoning and visual design capabilities.

• Demonstrated success in enhancing conversion rates and customer experiences through design initiatives.

• Proficiency in Figma and contemporary design workflows.

• Solid understanding of responsive design, accessibility, and usability principles.

• Experience in close collaboration with developers and product teams.

• Ability to effectively prioritize and manage several projects concurrently.

🏝️ Benefits

• Opportunity to influence the customer experience of an expanding DTC brand.

• High-impact role with a direct effect on revenue and customer satisfaction.

• A collaborative, fast-paced, and entrepreneurial work environment.

• Freedom to experiment, innovate, and facilitate significant change.