Lead Technical Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, and cultivate a team of Technical Program Managers.

• Balance workloads to ensure consistent and high-quality execution of projects.

• Oversee a portfolio of 15–25 simultaneous IT network deployment projects.

• Create and continually enhance PMO standards, templates, documentation, and operational rhythms to facilitate scalable growth.

• Manage projects throughout the entire deployment lifecycle, from construction coordination to production launch.

• Coordinate tasks among network engineering, construction, IT vendors, and internal client teams.

• Develop and maintain project schedules, milestones, and resource plans.

• Ensure deployment readiness through established phase gates and launch criteria.

• Act as the primary program management liaison among over ten client organizations.

• Communicate project status, risks, and executive-level updates using relevant metrics and reporting.

• Facilitate regular project meetings and promote alignment among cross-functional stakeholders.

• Ensure consistency in documentation and reporting throughout the PMO.

⛳️ Requirements

• 7–10 years of experience in managing or supporting IT infrastructure projects.

• Proven experience in leading, mentoring, or supervising Project Managers or Technical Program Managers.

• Working knowledge of IT infrastructure and networking concepts, with the ability to effectively communicate with engineering teams.

• Familiarity with project management platforms and collaboration tools such as:

• - Google Workspace

• - ServiceNow

• - Smartsheet

• Strong organizational and time-management skills with meticulous attention to detail.

• Excellent written, verbal, and presentation communication abilities.

• Demonstrated capability to manage multiple complex projects in a fast-paced environment.

• Strong leadership, collaboration, and conflict-resolution skills.

• Bachelor's degree in Information Technology, Engineering, Business, or a related field.

• PMP or CAPM certification.

• Familiarity with configuring or deploying network infrastructure, including:

• - Routers

• - Switches

• - Firewalls

• - Wireless (Wi-Fi) infrastructure

• Experience in a Managed Services Provider (MSP) environment.

🏝️ Benefits

• Competitive compensation based on experience.

• Performance-based bonus opportunities.

• Comprehensive medical, dental, and vision insurance.

• 401(k) with company match.

• Professional development and certification reimbursement.

• Paid time off and company holidays.

• Flexible work arrangements where business needs allow.