Lead Technical Product Manager, Growth – UpToDate Expert AI

This is a fully remote position, open to applicants in California, +10 more states.

📋 Description

• Develop and implement a comprehensive growth strategy for UpToDate Expert AI focusing on awareness, acquisition, activation, and early engagement.

• Take ownership of growth OKRs throughout the entire funnel and identify significant adoption levers.

• Discover and cultivate new avenues to connect with clinicians.

• Enhance the ways clinicians find, access, and start utilizing AI-enabled products across web, mobile, enterprise, and EHR platforms.

• Collaborate with marketing, sales, and customer success teams to optimize acquisition processes and minimize friction.

• Design onboarding and initial user experiences to ensure rapid time-to-value and strong early engagement.

• Implement targeted experiments to boost conversion and activation rates.

• Lead cross-functional projects and ensure stakeholder alignment on priorities, trade-offs, and success metrics.

• Assist in go-to-market activities, which include messaging, positioning, and launch strategies for new AI features.

• Establish measurement frameworks, tools, and visibility into user behavior across various channels and products.

• Utilize experimentation, cohort analysis, and user insights to prioritize initiatives effectively.

• Balance quick iterations while adhering to clinical, privacy, and regulatory standards.

• Gain insights into clinician behaviors, motivations, and obstacles to AI adoption.

• Track growth performance and share insights, risks, and opportunities with senior leadership.

• Continuously enhance strategies and create scalable growth methods across products and market segments.

⛳️ Requirements

• 7-10 years of experience in product management, particularly in growth, acquisition, or user engagement projects.

• Proven track record of achieving measurable improvements in user adoption, activation, or early lifecycle engagement.

• Experience collaborating across various functions, including marketing, sales, partnerships, and product development.

• Strong analytical capabilities, with a background in using data to drive decisions and set priorities.

• Technical proficiency and the ability to collaborate efficiently with engineering and data teams.

• Experience in complex or enterprise settings.

• Exceptional communication skills tailored to technical, business, and executive audiences.

• Capability to navigate uncertainty and build consensus among diverse stakeholders.

• Preferred: Background in healthcare technology, clinical decision support, or products aimed at providers.

• Preferred: Understanding of clinician workflows and obstacles to technology adoption.

• Preferred: Familiarity with AI/ML-driven products, including features based on LLMs.

• Preferred: Knowledge of HIPAA, SOC 2, HITRUST, or comparable regulatory frameworks.

🏝️ Benefits

• Bonus eligibility.

• Medical, Dental, & Vision Plans.

• 401(k) plan.

• FSA/HSA options.

• Commuter benefits.

• Tuition assistance program.

• Vacation and sick leave.

• Paid parental leave.