Lead – Solution Engineer

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Partnering with our Enterprise clients to recognize and resolve their most pressing business challenges

• Assisting the sales team through discovery calls and showcasing product demonstrations

• Effectively collecting requirements to clearly outline customer issues

• Creating and presenting engaging demonstrations of Freshworks products

• Communicating the value of Freshworks solutions to diverse audiences

• Committing to lifelong learning and ongoing skill development

• Promoting the user experience provided by the Freshworks platform

⛳️ Requirements

• 6-8 years of experience in Solution Engineering

• Exceptional soft skills and presentation capabilities

• Proven ability to collaborate within cross-functional teams

• Strong verbal, written, presentation, and interpersonal communication skills

• Demonstrated time management abilities in a fast-paced sales environment

• Highly motivated individuals with a strong focus on execution

• A Bachelor’s degree is preferred but not mandatory

• Experience in selling SaaS products to SLED/Manufacturing clients or ITSM platforms is preferred

🏝️ Benefits

• Dental insurance

• Medical insurance

• Vision insurance

• Disability insurance

• Life insurance

• Equity + ESPP

• Flexible PTO

• Flexible spending

• Commuter benefits

• Wellness benefits

• Adoption and parental leave benefits