Lead Software Engineer – Payments

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Direct the people, architecture, and delivery of OrderYOYO's payments platform — facilitating KYC onboarding, deductions, settlement/payout timing, dispute processes, and merchant invoicing — while cultivating a high-performing engineering team and enhancing reliability, security, and engineering quality in one of our most critical business domains.

• Lead, mentor, and develop a team of payments engineers — offering hands-on technical guidance, consistent feedback, and clear career development paths.

• Take ownership of hiring and team-building for the payments engineering function, collaborating with recruiting to define role profiles, conduct interviews, and attract top talent.

• Manage daily people operations: 1:1 meetings, goal setting, performance evaluations, and career progression discussions for direct reports.

• Foster a team culture where payments knowledge is documented and shared openly, rather than being tribal — through design reviews, standards, and mentoring.

• Represent the payments engineering team in leadership and cross-functional discussions, translating business needs into technical strategies and team priorities.

• Balance hands-on technical contributions with people management responsibilities, maintaining close proximity to the codebase to lead by example and assist the team in overcoming obstacles.

• Establish the technical direction and long-term architectural strategy for payment-related services, including gateway integrations, payment intent/authorization/capture/refund flows, payout orchestration, and reconciliation.

• Oversee marketplace functionalities: onboarding/KYC integration, merchant configuration, settlement instructions, deductions, and alignment of invoicing/merchant statements.

• Ensure robust "flow-of-funds" mechanisms across the team's systems — including idempotency, ledgers/events, and audit trails that are fully supportable for finance and compliance.

• Develop the strategy for PSP and partner integrations, paying close attention to tri-party/sub-merchant implications when applicable.

• Supervise dispute/chargeback and fraud-handling processes across internal workflows and PSP tools, and promote collaboration with Ops on runbooks and escalation pathways.

• Collaborate closely with Product, Legal/Compliance, Finance, and Support to transform requirements into safe, testable production behavior.

• Elevate engineering quality in a rapidly changing domain: automated testing, secure rollouts/canaries, observability, and incident-response enhancements, with accountability for outcomes across the team.

⛳️ Requirements

• Demonstrated experience in leading, mentoring, or managing a team of software engineers — encompassing hiring, performance management, and career advancement.

• Strong backend engineering expertise in distributed systems — including microservices, asynchronous processing, resilient APIs, and eventual consistency.

• Practical experience with payment processes (authorization/capture/refund, webhooks, reconciliation) and “money correctness” methodologies such as idempotency keys, double-entry principles, and auditability.

• A robust security mindset: PCI compliance, PII protection, secrets management, least privilege, and secure coding practices.

• Proficiency in working within an Azure-first environment (APIs, queues/eventing, monitoring), alongside strong CI/CD and automated testing practices.

• Clear and confident communication with both technical and non-technical stakeholders in high-pressure situations — such as incidents, financial challenges, and compliance inquiries.

• Strong judgment regarding when to act swiftly, when to establish standards, and when to defer decisions, supported by evidence — balancing team capacity, technical debt, and business priorities.

🏝️ Benefits

• Competitive salary

• A remote role — work from any location that enables you to perform your best, with quarterly in-person gatherings at one of our global offices.

• Significant ownership and autonomy, with a direct influence on shaping the team you lead.

• A clear leadership mandate, with opportunities for further growth into broader engineering management roles.

• The chance to lead initiatives on revenue-critical production systems.

• A strong emphasis on security, reliability, and engineering best practices.

• A collaborative, international engineering team.

• A real focus on learning, mentoring, and long-term growth — for you and your team members.