Lead Site Reliability Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive cross-functional reliability projects across various teams, ensuring technical efforts are in sync with business objectives

• Develop and refine SRE best practices, tools, methodologies, and technical standards

• Design enterprise-grade, multi-region AWS infrastructure that balances reliability, cost, performance, and security

• Set SLOs and error budgets for essential services

• Take charge of major incident response as the incident commander and lead postmortem discussions

• Create and implement disaster recovery strategies, chaos engineering practices, and reliability assessments

• Direct foundational infrastructure patterns using Terraform and create reusable modules

• Design and implement sophisticated Kubernetes patterns, including multi-tenancy, security protocols, and advanced scheduling

• Develop observability strategies utilizing Datadog and Splunk for metrics, logging, and tracing

• Establish CI/CD standards, pipeline-as-code, and progressive delivery methodologies

• Champion FinOps initiatives to enhance cloud expenditure

• Assess technologies and methodologies to boost operational efficiency

• Offer technical leadership to a functional SRE team without direct reporting obligations

• Guide SREs, conduct architecture and design evaluations, and lead technical training sessions

• Coordinate on-call schedules to alleviate operational demands

• Collaborate with Engineering, Product, and Security teams on reliability, zero-trust architecture, compliance, and feature deployment

• Influence architectural choices and represent SRE in strategic endeavors

• Foster SRE culture and promote continuous improvement

⛳️ Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related discipline, or equivalent practical experience

• 7-10 years of experience in Site Reliability Engineering or a similar domain, showcasing proven technical leadership

• Demonstrated capability to lead technical teams and execute complex projects

• Expert-level knowledge of AWS, including experience in designing large-scale, multi-region architectures

• Profound Kubernetes expertise, covering advanced features, security, and production-scale operations

• Mastery of Infrastructure as Code with Terraform, including experience in developing shared platforms and frameworks

• Practical experience with Python and/or Go

• Extensive experience with Datadog and Splunk, including the implementation of observability and monitoring solutions at scale

• In-depth understanding of CI/CD principles and experience in establishing enterprise-grade pipelines

• Proven track record in leading major incidents and conducting thorough postmortems

• Excellent communication abilities, including the skill to articulate complex technical concepts to varied audiences

• Experience in mentoring engineers and enhancing technical skills within teams

• Previous technical leadership experience in SRE or Operational Excellence roles, such as Lead or Staff positions

• Knowledge of the financial services industry and familiarity with regulatory requirements

• Expert understanding of compliance frameworks, including SOC 2, PCI DSS, and FINRA

• Professional-level AWS certifications

• Kubernetes certifications, such as CKA, CKAD, or CKS

• Experience in applying SRE practices within organizations with 500 or more engineers

• Background in chaos engineering, game days, and reliability assessments

• Contributions to open-source projects demonstrating community leadership

• Experience in implementing and managing service meshes

• Experience presenting at conferences or publishing technical materials

• Applicants must have authorization to work for any employer in the U.S.; visa sponsorship is not available

🏝️ Benefits

• Medical, dental, vision and life insurance

• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup

• Tuition reimbursement up to $5,250/year

• Business-casual environment that includes the option to wear jeans

• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year

• Paid volunteer time — 16 hours per calendar year

• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)

• Business Resource Groups (BRGs) open to all

• Bonus program opportunity for non-sales positions

• Reliable high-speed internet with a wired connection and a suitable home workspace for remote and hybrid positions

• Necessary computer equipment provided