Lead Salesforce Technical Architect

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Act as the Lead Salesforce Technical Architect, supporting VIATEQ's primary contractor and government client.

• Offer advanced architectural and technical guidance for Salesforce capabilities encompassing CRM, Integration, and Platform Services.

• Establish target architecture, technical standards, platform roadmaps, integration patterns, and governance decisions.

• Design, configure, develop, integrate, test, document, and maintain Salesforce functionalities utilizing Sales Cloud, Service Cloud, Experience Cloud, OmniStudio, Flow, Apex, Lightning Web Components, APIs, DevOps Center, and Salesforce integration patterns.

• Assist with CRM data models, sharing models, role hierarchies, automation, Lightning experiences, integrations, reporting, and environment management.

• Convert business, mission, security, accessibility, and operational requirements into effective technical solutions.

• Aid in platform architecture, backlog refinement, implementation planning, release readiness, and production transition activities.

• Create reusable patterns, configuration standards, automation, documentation, and support procedures.

• Diagnose complex problems related to platform configuration, code, data, APIs, identity, security, performance, and user experience.

• Collaborate with government stakeholders, architects, engineers, product owners, cybersecurity, privacy, data, infrastructure, QA, operations, and change management teams.

• Keep technical documentation, design decisions, implementation notes, test evidence, and operational runbooks up to date.

⛳️ Requirements

• A Bachelor's degree in Computer Science, Information Systems, Software Engineering, Data Analytics, Cybersecurity, or a related field, or equivalent professional experience.

• Over 8 years of experience in senior architecture or technical leadership roles, ideally within complex enterprise or government settings.

• Practical experience with Salesforce implementation, configuration, development, integration, testing, or operations.

• Experience collaborating with Agile delivery teams and transforming stakeholder requirements into sustainable technical solutions.

• In-depth knowledge of Salesforce capabilities, implementation methodologies, administration, development, integration, and lifecycle management.

• Capability to design and implement secure, maintainable, upgrade-aware solutions that minimize unnecessary customization and reduce technical debt.

• Familiarity with APIs, identity and access management, data governance, testing, monitoring, troubleshooting, and release coordination.

• Proficiency in documenting technical designs, configuration choices, operational procedures, test outcomes, and risks in both business and technical terminology.

• Excellent communication skills, facilitating collaboration across government stakeholders, product owners, engineers, QA, cybersecurity, and operations teams.

• Eligibility to obtain a Public Trust clearance.

• Preferred qualifications include Salesforce Administrator, Platform Developer, Platform App Builder, Sales Cloud, Service Cloud, Experience Cloud, Sharing and Visibility Architect, Application Architect, System Architect, or CTA credential.

• Preferred experience in federal government IT environments, Public Trust programs, or regulated enterprise delivery.

• Preferred familiarity with Section 508, cybersecurity, auditability, data protection, and operational documentation requirements.

• Preferred experience with DevSecOps practices, CI/CD pipelines, automated testing, infrastructure as code, or platform release automation.

• Preferred understanding of NIST controls, FISMA, FedRAMP-authorized services, audit evidence, and least privilege principles.

• Preferred knowledge of Microsoft 365, ServiceNow, Atlassian, Snowflake, data catalog, CRM, or enterprise integration ecosystems.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• 401(k) plan

• Paid time off

• 11 paid federal holidays

• Flexible spending accounts

• Professional development reimbursement