Lead QE, Compliance, Maturity, Audit

This is a fully remote position, open to applicants in Connecticut, +5 more states.

📋 Description

• Lead the development, enhancement, and dissemination of enterprise quality engineering standards, methodologies, and operational procedures.

• Support the enterprise quality engineering strategy that aligns with Humana’s technology and transformation priorities.

• Establish and uphold SDLC quality standards, policies, and necessary controls.

• Define and communicate best practices in quality engineering, providing guidance on “what good looks like.”

• Collaborate with Agile and engineering leadership to synchronize quality engineering practices with delivery frameworks.

• Advance the standardization of quality engineering across test strategy, automation, release quality, and evidence-based quality metrics.

• Design, implement, and maintain governance frameworks for overseeing quality engineering and ensuring policy adherence.

• Spearhead the development and enhancement of quality engineering maturity models, measures, assessment criteria, and improvement pathways.

• Conduct or coordinate maturity assessments and deliver actionable recommendations.

• Align quality engineering practices with enterprise risk and compliance expectations.

• Identify gaps in governance, control weaknesses, and process risks, recommending improvements.

• Monitor compliance with quality engineering standards, methodologies, and governance requirements.

• Oversee onboarding and integration support for teams adopting quality engineering platforms, standards, and practices.

• Develop onboarding frameworks, guidance, and supporting materials.

• Create scalable education, coaching, organizational readiness, and training programs.

• Lead activities within the Quality Engineering Community of Practice and coordinate QE learning initiatives.

• Evaluate adoption hurdles and implement targeted enablement plans.

• Support quality intelligence, maturity insights, and analytics for informed decision-making and continuous improvement.

• Define and track indicators for standards adoption, maturity, compliance alignment, and enablement effectiveness.

• Translate data and findings into actionable recommendations for leaders and teams.

• Enhance visibility into quality engineering health, governance outcomes, and organizational progress.

• Coordinate support activities for internal and external audits.

• Collect, organize, and validate audit evidence.

• Assist in aligning controls with relevant policies, standards, and audit expectations.

• Monitor audit actions, findings, and remediation processes.

• Strengthen documentation, traceability, governance routines, and evidence management.

• Support enterprise quality transformation, change enablement, and adoption strategies.

• Enhance quality engineering operating models, governance processes, onboarding practices, and organizational capabilities.

• Drive continuous improvement to enhance consistency, reduce ambiguity, improve compliance posture, and strengthen delivery outcomes.

• Influence teams to adopt modern, scalable, and measurable quality engineering practices.

• Achieve success through adherence to standards, improved consistency, maturity progress, compliance alignment, effective enablement, audit readiness, reporting visibility, and stakeholder confidence.

⛳️ Requirements

• Bachelor’s degree or equivalent experience.

• 5+ years of experience in quality engineering, software engineering, test engineering, quality governance, SDLC practices, or related fields.

• 3+ years of experience leading or influencing enterprise standards, methodologies, governance, compliance, or enablement initiatives.

• Experience in defining or implementing quality engineering standards, testing methodologies, SDLC controls, or engineering best practices.

• Familiarity with governance, maturity assessments, risk and compliance alignment, or audit support processes.

• Experience in developing enablement materials, onboarding strategies, training content, or organizational adoption programs.

• Strong understanding of Agile, DevOps, CI/CD, and test automation.

• Excellent written and verbal communication skills, including materials suitable for executives and teams.

• Strong analytical, organizational, and problem-solving abilities.

• Capability to work across multiple teams and drive alignment in a matrixed environment.

• Preferred: experience in supporting enterprise Quality Engineering, Software Engineering, Platform Engineering, or Technology Operations organizations.

• Preferred: experience in the healthcare, insurance, financial services, or other highly regulated industries.

• Preferred: experience with policy development, control mapping, audit evidence management, or regulatory/compliance alignment.

• Preferred: experience in building or operationalizing maturity models, governance scorecards, or organizational assessments.

• Preferred: experience with enterprise onboarding, platform adoption, coaching models, or large-scale training programs.

• Preferred: familiarity with Agile, SAFe, Lean, DevOps, CI/CD, and product operating models.

• Preferred: experience with quality analytics, reporting dashboards, and KPI development.

• Preferred: experience supporting internal and external audits in a technology environment.

• Preferred: certifications such as ISTQB, CSTE, SAFe, PMP, Lean Six Sigma, or related fields.

• Home internet service with a minimum of 25 Mbps download and 10 Mbps upload speed.

• A dedicated workspace that is free from ongoing interruptions to protect member PHI/HIPAA information.

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability.

• Long-term disability.

• Life insurance.

• Work-from-home arrangement.

• Occasional travel to Humana offices for training or meetings.