Lead Product Manager

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Take charge of the platform strategy, priorities, and roadmap across various teams.

• Transform competing demands into a prioritized plan with clear objectives that can be easily understood by executives.

• Coordinate stakeholders from different departments regarding trade-offs and maintain team focus on the correct priorities.

• Oversee multiple teams or product areas, engaging hands-on when necessary.

• Establish and monitor platform metrics, including business outcomes, reliability and quality (SLA), time required to deploy a new agent, and delivery efforts per client.

• Collaborate with engineering on agent architecture, speech, guardrails, and evaluations; shape requirements and engage in technical discussions as an equal partner.

• Assist in determining which platform capabilities should evolve into standalone products.

• Develop the product process and team structure as the platform expands.

• Gradually take over cross-functional product responsibilities from the leadership team.

⛳️ Requirements

• Demonstrated experience as a product manager in platform, infrastructure, or AI platform products.

• High level of autonomy: you take a goal, lead discussions, build the process around it, and return with the next strategic question without needing prompting.

• Strong ability to prioritize across various functions: you have successfully converted chaos into goals, priorities, and a roadmap, knowing how to use frameworks to align stakeholders.

• Portfolio management experience: you have managed two or more products or teams simultaneously, rather than sequentially.

• Familiarity with how AI agents are developed: orchestration, routing, intent detection, and reasoning patterns such as ReAct and RAG.

• Experience with evaluations and an understanding of their significance.

• Excellent written and verbal communication skills with executives, engineers, and commercial teams.

• Proficient in English at a professional working level.

• Nice to have: Direct experience in managing other product managers.

• Nice to have: Practical experience with voice or speech AI products.

• Nice to have: Experience with developer-focused products such as APIs, SDKs, and usage-based pricing.

• Nice to have: Background in enterprise B2B or regulated industries.

🏝️ Benefits

• 21 vacation days plus public holidays and 5 sick days.

• Private English lessons through Preply.

• Fully remote work across Europe.

• Responsibility for the strategy and roadmap of a multi-layer AI platform, with direct access to the leadership team.

• Opportunity to establish the product process, roadmap, and team structure of the platform during a growth phase, rather than inheriting existing frameworks.

• Engage with the current AI stack: speech, agents, guardrails, and evaluations.