Lead IT Backup & Recovery Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Spearhead the design and technical contributions to the roadmaps and architectural planning for backup and recovery services.

• Incorporate cutting-edge technologies, including Public Cloud (IaaS, PaaS) and Infrastructure as Code.

• Take ownership of compliance and risk identification for the service.

• Establish technical standards and conduct peer reviews on significant modifications.

• Ensure that reporting aligns with executive-level standards.

• Cultivate strategic relationships with backup and hardware vendors.

• Oversee technical roadmaps and manage the procurement and quoting processes for major infrastructure enhancements.

• Provide senior-level subject matter expertise and leadership.

• Mentor Band 1 and 2 specialists while promoting knowledge-sharing initiatives.

• Serve as the highest escalation point for issues.

• Facilitate post-incident reviews and implement high-impact improvements based on insights gained.

⛳️ Requirements

• A minimum of 6 years of extensive, enterprise-level experience in backup, recovery, and continuity planning.

• Ideally, experience with multiple major vendor platforms.

• Demonstrated ability to contribute to or design complex, highly available disaster recovery and backup architectures.

• Excellent communication skills, with the capability to manage expectations and influence decision-making among senior business leaders and technical stakeholders.

• Proven expertise in at least one Public Cloud platform: Azure, AWS, or GCP.

• Familiarity with automation tools, such as scripting and configuration management.

• Submit a CV along with a brief cover letter outlining relevant Service Desk experience and English proficiency.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness programs.

• Opportunities for professional development and career growth.

• Flexible work arrangements to promote work-life balance.