Lead Industry Solution Specialist

This is a fully remote position, open to applicants in Arizona, +43 more locations.

📋 Description

• Take charge of defining Payer content for the Health demo environment, transforming concepts into reality through use-case and feature prioritization, storyboarding, validation, and demo script creation.

• Spearhead the requirements gathering process and determine use-case priorities in collaboration with industry Solution Engineers, Marketing, and Product teams.

• Oversee the project management of Solution Engineering Subject Matter Experts (SMEs) involved in demo processes and programs.

• Develop and provide templates, enablement resources, and other essential program support.

• Ensure that Payer demos and demo scripts convey a unified narrative utilizing common data sets and personas that align with industry solutions and go-to-market strategies.

• Stay up-to-date with Salesforce Health Cloud features and integrate relevant updates into demos during three annual product releases.

• Collaborate with the ISS Release Manager and Developers within a Scrum framework to establish demo requirements.

• Document requirements, assist with builds, and engage in sprint testing.

• Monitor demo-related inquiries and troubleshoot demo-environment issues alongside developers and technical teams.

• Manage SMEs in creating and maintaining demo enablement assets and content repositories, including scripts, videos, and instructional materials.

• Lead Quarterly Business Reviews (QBRs), share demo deliverables and their impact, and report on demo success metrics.

• Collaborate with the Solutions Center of Excellence (CoE) demo team to synchronize demo strategy and priorities.

• Oversee the comprehensive readiness for Payer demo booths at Salesforce and third-party industry events.

• Collaborate on keynote demos and present at industry events.

• Develop and deliver technical and domain enablement for Solution Engineers.

• Provide strategic sales support for opportunities that necessitate domain, product, and technical expertise.

⛳️ Requirements

• A minimum of 7 years of experience in solution engineering, technical pre-sales, or related fields.

• Extensive knowledge of the Salesforce platform and its products.

• Practical experience with AI-driven technologies.

• Profound understanding of the Health industry, including market and business needs.

• Proven track record of driving transformative initiatives in a fast-paced environment.

• Demonstrated ability to write compelling demo scripts and narratives.

• Experience in developing scalable assets.

• Capability to influence and collaborate effectively across various teams.

• Excellent written and verbal communication skills.

• Strong project management capabilities.

• Ability to juggle multiple priorities in a dynamic environment.

• Skill in working cross-functionally with both technical and business teams.

• Exceptional attention to detail along with strong organizational skills.

🏝️ Benefits

• Time off programs

• Medical insurance

• Dental insurance

• Vision insurance

• Mental health support

• Paid parental leave

• Life insurance

• Disability insurance

• 401(k)

• Employee stock purchasing program

• Incentive compensation may be available for eligible roles

• Equity may be available for eligible roles