Lead IBM i / Power Systems Engineer

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Strategize, design, execute, and maintain server systems, encompassing Windows OS and server hardware, Linux OS, IBM i OS and hardware, virtualization, and Active Directory.

• Act as a point of escalation for advanced operational support and troubleshooting within server and compute environments.

• Assume full responsibility for server-related projects from inception to completion.

• Diagnose and resolve server issues and outages via ServiceNow requests.

• Engage and communicate with stakeholders regarding escalation activities.

• Anticipate infrastructure requirements for a timeframe of 6 months to 2 years and initiate RPF or RFI processes accordingly.

• Acquire knowledge and embrace cloud technologies, continuous integration, automation, and practices aimed at process enhancement.

• Oversee and evaluate the database ecosystem and its capacity.

• Organize collaborative activities across database, application, and infrastructure teams.

• Implement ITIL processes for ticket resolution and stakeholder communication.

• Design, deploy, and manage complex solutions.

• Mentor junior engineers and convert business requirements into technical specifications.

• Contribute to the progression of the strategic roadmap.

• Partner with business and IT stakeholders in solution design and development.

• Foster relationships with networking, identity management, storage and backup teams, as well as application leaders.

• Execute additional responsibilities as assigned.

⛳️ Requirements

• A minimum of five (5) years of experience in the field or a related discipline.

• Skills in monitoring, troubleshooting, customer service, problem-solving, cross-team collaboration, risk analysis, analytical abilities, operating systems, hardware, infrastructure design, and scripting.

• Proficient communication, time management, problem-solving, teamwork, leadership, mentoring, project management, business acumen, requirements gathering, and planning skills.

• Preferred qualification: Bachelor's degree in Information Technology or a related area.

• Candidates for specific roles may need to meet U.S. Persons criteria under ITAR or EAR regulations.

• Consistent attendance is mandatory.

🏝️ Benefits

• Competitive total rewards package.

• People-first culture.

• Opportunities for supporting the growth and success of team members.

• Reasonable accommodations available for applicants with disabilities.

• Opportunities for career development and ownership.