This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Perform a daily target of 60–80 outbound calls to designated contact lists in Malaysia.

• Reach out to existing database customers to verify account details.

• Identify key decision-makers and assess prospects for equipment replacements, upgrades, and promotional campaign possibilities.

• Utilize customer databases and Salesmate CRM to document real-time activities, validate contacts, record call outcomes, interaction notes, lead statuses, and appointment specifics.

• Engage with existing customers following approved scripts, campaign guidelines, qualification criteria, and escalation procedures.

• Schedule and transfer qualified appointments along with interaction notes and comprehensive contact details to the assigned sales teams.

• Keep precise call logs for weekly and monthly reporting on call volumes, connection results, contact validations, qualified opportunities, and scheduled appointments.

⛳️ Requirements

• At least 2+ years of demonstrated experience in outbound telemarketing, B2B lead generation, or appointment setting focused on the Malaysian market.

• Exceptional English verbal and Malay written communication abilities.

• Familiarity with Salesmate CRM or comparable outbound dialing platforms and sales CRMs.

• Strong skills in objection handling, persistence, and time management.

• A high-speed, dependable internet connection, with a backup option preferred.

• A dedicated, quiet home office environment free from background noise.

• A laptop or PC that meets operational requirements.

• A high-quality USB noise-canceling headset.

• Immediate availability is necessary.