Lead Consultant, Workday Change Management

This is a fully remote position, open to applicants in Malaysia, +1 more country.

📋 Description

• Oversee comprehensive change management workstreams related to HR technology programs, from initiation through to hypercare and adoption.

• Utilize the ADKAR model to assess readiness, create interventions, and monitor both individual and organizational adoption.

• Conduct stakeholder mapping, change impact evaluations, and assessments of change readiness.

• Develop and implement change, communication, and training strategies and plans that align with program milestones.

• Establish and mentor networks of change champions and super-users across various business units and countries.

• Collaborate with client HR, IT, and leadership sponsors to secure visible support and address resistance.

• Define adoption key performance indicators (KPIs) and report progress to steering committees, adjusting plans based on data insights.

• Work in close collaboration with functional consultants, project managers, and client PMOs to incorporate change activities into the delivery plan.

• Identify and assess change management opportunities within current implementation and AMS accounts.

• Scope, estimate, and draft change management proposals, statements of work, and change requests.

• Assist in pre-sales efforts through solution design, client presentations, and oral communications.

• Create reusable resources, such as methodologies, templates, toolkits, and case studies, to enhance the change management offering.

• Contribute to practice goals for change management sales and delivery revenue.

• Mentor junior consultants and foster change capabilities within the broader delivery team.

• Provide market insights on HR transformation and adoption trends to refine service offerings.

⛳️ Requirements

• 3–8 years of experience in change management, including overseeing change workstreams from start to finish.

• Familiarity with the Prosci ADKAR model and its practical implementation in programs.

• Demonstrated capability to create and execute stakeholder engagement, communication, and training plans.

• Experience in influencing senior stakeholders and collaborating with steering committees.

• Commercial acumen: able to identify opportunities, define scope, and contribute to proposals.

• Excellent written and verbal communication skills, with strong facilitation and presentation abilities.

• Bachelor's degree in business, HR, organizational psychology, or a related discipline.

• Experience in change management for HR transformation programs involving Workday, Darwinbox, PeopleSoft, or SAP SuccessFactors.

• Background from a top-tier consulting firm (e.g., Big Four or strategy consulting).

• Prosci certification or an equivalent change management credential.

• Proven track record of expanding change management scope within existing client accounts.

• Regional experience across Asia Pacific and involvement in multi-country rollouts.

🏝️ Benefits

• The chance to influence and expand a developing change management practice.

• Opportunity to engage with multi-platform HR transformation programs throughout Asia Pacific.

• Join a collaborative, specialized team with extensive HR technology knowledge.

• Support for professional certification and ongoing professional development.

• Competitive salary with performance-based incentives.