Lead Consultant, Media and Issues Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee crisis and issues communications for the western region of the country.

• Enhance awareness of Allstate's involvement in local markets by collaborating with state teams on significant events and activities.

• Provide guidance to state teams regarding media strategy, messaging, and potential challenges.

• Identify proactive storytelling opportunities and prepare for complex regional issues.

• Develop communication preparedness strategies and improve reputation threat detection systems.

• Create case studies on noteworthy issues to aid in detecting, preparing for, and preventing reputation challenges.

• Comprehend local media landscapes to ensure fair representation of Allstate.

• Cultivate relationships with key reporters in targeted markets.

• Direct communication strategies during major catastrophic events.

• Collaborate with partners to convey how Allstate is addressing customer protection and support.

• Monitor insurance reporting and rectify any inaccurate or misleading information regarding Allstate.

• Investigate and address news stories related to customer issues alongside local teams and Allstate’s Claims team.

• Track regional media coverage, analyze sentiment, and provide insights to state leadership.

⛳️ Requirements

• Minimum of 5 years of experience in media relations, issues management, public relations, or corporate communications.

• Exceptional written and verbal communication abilities.

• Proficiency in building relationships with local and regional media and understanding media landscapes.

• Experience in managing media during crises and providing strategic advice.

• Capability to thrive under pressure and make swift, informed decisions.

• Strong awareness of evolving social issues and current events.

• Excellent interpersonal skills.

• Ability to influence and collaborate with senior leaders and cross-functional teams.

• Familiarity with media monitoring tools and digital platforms.

• Candidates based in Chicago, Illinois are strongly preferred.

• Successful completion of a background investigation is mandatory.

• Reliable internet connection with a minimum of 50 MB download and 5 MB upload speeds.

• A dedicated, distraction-free workspace with appropriate desk and seating when working remotely.

• Allstate typically does not sponsor individuals for employment-based visas for this role.

🏝️ Benefits

• Incentive pay (commission, bonus, etc.) as applicable for the position.

• Comprehensive technology setup, inclusive of a laptop, monitors, headset, keyboard, and mouse.

• Monthly connectivity reimbursement to help offset internet expenses.

• Work-from-home flexibility.

• Opportunity to challenge established norms and shape the future of protection.

• Ability to support causes that are significant to you.