Lead Consultant – Client Services, Oracle Cloud EPM Planning

This is a fully remote position, open to applicants in India.

📋 Description

• Act as a subject matter expert for Oracle Cloud EPM Planning.

• Oversee multiple client workstreams and service priorities simultaneously, balancing incidents, service requests, enhancements, recurring activities, and planned initiatives according to established priorities and service commitments.

• Function as a functional expert, either independently or as part of a team.

• Keep clients, team members, and stakeholders informed about progress, challenges, and changes through effective communication.

• Collaborate with clients to gain insights into business objectives, operational challenges, and their Oracle EPM requirements.

• Evaluate configurations, usage patterns, recurring issues, and business processes to pinpoint opportunities for stabilization, automation, optimization, and user adoption.

• Stay updated on Oracle Cloud EPM monthly updates and developments in the Oracle roadmap.

• Assess client impact, provide recommendations, and identify opportunities for optimization and innovation.

• Mentor fellow consultants, contribute to reusable practices, and enhance client satisfaction and long-term account success.

⛳️ Requirements

• Bachelor’s degree in a relevant field such as Business Administration, Economics, Finance, Engineering, or a related discipline, or equivalent professional experience.

• Over 10 years of consulting or relevant industry experience.

• Extensive experience in supporting and enhancing Oracle Planning Cloud environments post go-live.

• In-depth knowledge of Oracle Planning Cloud tools.

• Practical experience in supporting, troubleshooting, configuring, or enhancing Oracle Planning Cloud modules including Workforce, Capital, Projects, Profitability and Cost Management, or Strategic Modeling.

• Familiarity with Oracle EPM Data Exchange or Data Management, including troubleshooting data and metadata loads, mappings, integrations, validation failures, and recurring load processes.

• Comprehensive understanding of relevant technologies and systems.

• Proficient in both written and verbal English communication.

• Capability to work independently while managing multiple task assignments.

• Ability to prioritize and coordinate concurrent client needs across incidents, requests, recurring operations, and enhancements, ensuring clear ownership, realistic commitments, accurate status, and alignment with service levels.

• Skill in translating recurring issues, service trends, Oracle Cloud updates, and industry practices into actionable recommendations.

• Strong initiative, accuracy, efficiency, and attention to detail.

• Maintain a professional demeanor when interacting with internal and external customers.

• Ability to sustain a positive attitude in stressful situations.

• Excellent interpersonal, organizational, presentation, and communication skills.

🏝️ Benefits

• Equal-opportunity employment consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.